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The sample below is for a Account Payables Billing Specialist Customer Service Manager Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Account Payables Billing Specialist Customer Service Manager Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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ACCOUNT PAYABLES/BILLING SPECIALIST/CUSTOMER SERVICE MANAGER

Results-focused, quality-driven professional with extensive expertise in handling accounts payable and operations management demonstrating consistent achievement of objectives, strong multi-tasking and service skills, and dedication to organizational goals. Analytical and logical thinker recognized ability to handle various financial functions. Highly organized and dependable with acknowledged reputation for integrity, sound business acumen and versatility in adapting to new roles, tasks, applications, and environments. A team player with effective interpersonal and communication skills, adept at driving customer loyalty initiatives and productivity gains through effective and efficient customer relationship management.

Core Competencies
Accounts Payable • Business Development • Organizational Leadership • Staff Training & Development • Marketing
Customer Service • Client Relations Management • Strategic Planning & Implementation • Team Management

PROFESSIONAL EXPERIENCE
Dupage Credit Union, Downers Grove • IL 4/2012 – 11/2012
Assistant Manager
Managed P&L, oversaw business development and increased deposits and loan accounts. Directed branch staff, community outreach programs and business development to increase branch profitability. Evaluated customer issues to determine the best course of action that will benefit both customer and the Credit Union. Collaborated with Manager to develop monthly and quarterly business plan concentrating on Auto and Home lending. Facilitated daily conference calls to deliver retail success in sales and monitor campaigns. Improved existing services including interest checking account, online bill payment, ATM/debit card, business services, checking, money market and certificates of deposit.
KeyHiglights:
• Increased monthly customer average from 32 to 55 in three months.
• Increased consumer loan portfolio to $650,000 to 1.1 million.

Harris Bank, Naperville • IL 9/2009 – 8/2011
Service Representative
Presented bank products to customers and prospects through active solicitation and new accounts referrals, including all DDA products, consumer loan products, and wealth management referrals. Maintained knowledge of products and services offered and requested assistance for further development needs. Established and maintained positive relationships with existing and potential clients, identified needs, presented solutions through product benefits, handled objections and exceeded customer expectations. Performed duties such as receiving and distributing money, cash payroll checks, received loan payments and exchanged foreign currency. Recognized risks associated with regulatory compliance, overdraft authority and Bank Secret Act.
KeyHiglights:
• Generated over 156% to goal for new and existing client referrals from 2009 to 2011.
• Surpassed closed referral goal by 164% in 2009 to 2011.

U.S. Bank, Plainfield • IL 9/2009 – 8/2011
Branch Manager
Promoted company growth through development of deposits, assets, fee based services, development, and retention of new and existing customers. Maintained close relationships with assigned business partners to ensure all established goals are met. Delivered leadership necessary to ensure all call lists are handled to obtain new business. Established priorities delegated operational responsibilities to Customer Service, Managers and ensured completion of operational and risk activities. Provided employees timely and constructive feedback. Trained employees and provided challenging opportunities to encourage employee career growth. Developed appropriate talent to ensure adequate bench strength and rewarded employees for accomplishments.
KeyHiglights:
• Generated more than $10 million in core deposits and exceeded more than $450,000 in net profit
• Surpassed profit, deposit and loan sales goals, actively soliciting the various retail and Bancorp products.

Best Buy
Area Manager/Hiring/Training Coordinator 8/1999 – 04/2006
Mentored and applied corrective counseling forms and action plans. Attained store goals for payroll, shrinkage reduction, conversion, UPT and average dollar traction. Implemented all departmental directives, marketing/visual and promotional initiatives. Monitored profit and loss performance and implemented measures to sales goals. Evaluated and screened application, scheduled interviews, collaborated with hiring supervisor to develop interview questions and interviewed job applicants. Trained 110 employees and managers on product knowledge, and customer sales. Organized meetings for department managers.

EDUCATION AND CREDENTIALS
Bellaire High School – Diploma
College of DuPage, Glen Ellyn • IL

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