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The sample below is for Accounts Receivable and Customer Service Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Accounts Receivable and Customer Service Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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ACCOUNTS RECEIVABLE/CUSTOMER SERVICE

Dynamic and efficient with extensive experience managing in customer-driven and dynamic industries and recognized success in customer service and accounts receivable functions with proven ability to work effectively in busy environments with positive results. Highly motivated and efficient with a valuable track record in achieving organizational goals and delivering world-class customer service. Highly organized and self-directed leader with strengths in recognizing and accelerating peer’s strengths, delegating the right task to the right person, and building teams that can conquer any challenges. Analytical and strategic thinker able to diagnose simple and complex issues while executing practical solutions that foster customer satisfaction and recognized ability to plan, organize and coordinate priorities in an expedient manner. Proactive and results oriented with excellent interpersonal and communication skills and experienced in working with different teams and individuals at all levels from diverse cultural and socio-economic backgrounds.

Core Competencies
Organizational Leadership • Customer Service • Client Relationship Management • Leadership • Inventory Management Scheduling • Operations Management • HR Functions • Staff Training & Development • Staff Management

PROFESSIONAL EXPERIENCE

Publix Supermarkets, Lawrenceville • GA 5/2005 – 9/2012
Produce Manager
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Monitored sales activities to ensure that customers receive satisfactory service and quality goods. Established and implemented policies, goals, objectives, and procedures. Created work schedules for associates. Reviewed inventory and sales records to prepare reports for management and budget departments. Coached and mentored associates. Oversaw floral department operations, handled inventory and ordering of supplies. Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business. Examined products purchased for resale or received for storage to assess the condition of each product or item to ensure best quality.

Whole Foods Market, Alpharetta GA/ Ft Lauderdale • FL 7/2000 – 5/2005
Grocery Manager / Assistant Grocery Team Leader
Provided excellent customer service. Managed inventory and created aggressive displays. Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Maintained daily purchase logs. Trained and developed employees and supported store team goals and execution. Planned and prepared work schedules and maintained records of employees’ work schedules and time cards. Estimated consumer demand and determined the types and amounts of goods to be sold.

Dollar Tree Stores, Fort Lauderdale • FL 4/1998 – 6/2000
Store Manager
Developed and implemented employee performance evaluations and improvement plans. Ensured interior and exterior of store is maintained to company standards. Provided exceptional customer service and ensured the employees also provide the same level of service. Managed store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank. Oversaw unloading of trucks and created employee work schedules. Oversaw hiring and firing processes, evaluated employee’s performance, and enforced written and or oral discipline when necessary. Resolved customer problems or complaints by determining optimal solutions, provided resolution to ensure customer satisfaction. Maintained adequate store supplies.

OTHER RELEVANT EXPERIENCES (1989-1998)

Fosters Food Fair, Georgetown • Grand Cayman Islands 1995 – 1998
Produce Grocery Manager Director of Operations

Xtra Super Foods, Miami • FL 1989 – 1995
Produce Manager

EDUCATION AND CREDENTIALS

High School Diploma, 1988
Miami Norland Sr High School

CERTIFICATION

Certified Food Safety Manager by the National Registry of Food Safety Professionals

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