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ADMIN/BUSINESS MANAGEMENT

Accomplished and dynamic professional eager to contribute management and operational expertise towards supporting the organization in driving business growth and increasing bottom-line profits as a key team member with an extensive experience and recognized success in effective implementation of technical operations and processes to increase productivity of the team. A highly dedicated individual and a proven leader with documented success in progressively dynamic and challenging positions, with working knowledge of the principles and techniques of effective supervision. Strategic thinker and results-oriented recognized ability to handle various organizational functions and lead productive teams in exceeding company goals. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals.

Core Competencies
Organizational Leadership • Operations Management • Time Management • Customer Service • Staff Training & Development • Team Management • Client Relationship • Event Planning & Coordination

PROFESSIONAL EXPERIENCE

Millennium Development, Brooklyn NY 5/2008 – Present
Activity Specialist and Director
Managed, conducted and facilitated events and staff activities. Handled and supplied materials for organization. Promoted and coordinated community events. Evaluated and manages Out of School Time Sports’ funding. Coordinated with staff to discuss rules, regulations, and work-related problems. Enforced rules and regulations to maintain discipline and ensure safety. Supervised and coordinated the work activities of personnel.

University of Albany, Albany NY 10/2006 – 5/2009
Commissioner, UA Intramurals
Facilitated, oversaw and directed event activities. Planned, conducted and presented instructional meetings. Demonstrated, modified and implemented safe game play. Planned, organized, and supervised participants. Developed, enforced, and evaluated program policies.

GMB Installations, Inc., Brooklyn NY 5/2007 – 8/2007
Installer/Service Technician
Handled installation of operating household appliances. Serviced and repaired impaired appliances. Established service by studying system requirements, ordering and gathering components and parts, completing installation and performing acceptance tests. Maintained rapport with customers, examined complaints, identified solutions, suggested improved methods and techniques and recommended system improvements. Documented service and installation actions by completing forms, reports, logs, and records.

Red’s Swimming Pools, Brooklyn NY 5/2006 – 8/2006
Salesman/Stock Manager
Handled customer returns, purchases and supervised store activities. Assisted with e-business operations and handled assembly of store products. Oversaw accurate receipt of all goods into stock, including verification of delivery notes and updating of live stock system. Ensured quality objectives are met.

Prima Pasta Restaurant, Brooklyn NY 6/2005 – 12/2005
Waiter
Organized and assigned restaurant sections. Arranged and created work schedules. Provided training and development to employees. Prepared tables for meals, including set up items such as linen, silverware and glassware. Greeted and escorted guests to their tables. Presented menus and answered questions about menu items, or making recommendations.

EDUCATION AND CREDENTIALS
Bachelor of Arts in Economics, 8/2009
University at Albany, State University of New York
Minor: Business

PROFESSIONAL AFFILIATIONS
Pi Kappa Phi

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