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The sample below is for a Administrative Assistant II CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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 JOB TITLE 

Demonstrated extensive education, experience, a highly motivated work ethic and results-driven professionalism, recognized for commitment to excellence, with demonstrated expertise in communicating and collaborating with, peers, and clients. Portrays excellent business acumen, able to administer dependable and strategic customer-centric service and support initiatives, and successfully achieves targeted company goals. Self-motivated professional, able to work
independently or in a team environment, demonstrating broad based and transferable qualifications.

CORE STRENGTHS

 M.S.C.E., Psychology and Counseling
 Administrative Services/Support
 Data Tracking/Scheduling
 Event Company Representation
 Emergency Radio Dispatch
 Law Enforcement Coordination
 Records Management
 Conflict Resolution
 Customer Service
 Hospitality Services

PROFESSIONAL EXPERIENCE
Administrative Assistant II – Mississippi Development Authority 2009- Present
 Oversee all visitors services and support for 6 agency divisions and recruiting appropriate staff personnel to receive each visitor—25% of whom do not have an appointment.
 Receive average of 800 + incoming class participants per month and efficiently answer caller questions or connection to the appropriate staff person.
 Manage scheduling of two conference rooms, and effectively track data used in monthly reporting
 Maintain and update desk manuals that highlight roles and responsibilities of 300 + staff personnel.

Travel Counselor – Mississippi Development Authority 2007-2009
 Provided travel counseling for Mississippi’s Hancock and Warren City Welcome Centers.
 Demonstrated cheerful hospitality in receiving and greeting visitors, suggest points of interest, and provide information on travel routes and lodging facilities.
 Assisted visitors in acquiring accommodations in lodging facilities located within the state.
 Answered visitors’ inquiries concerning tourist attractions, upcoming events, and the government and history of Mississippi.
 Participated and assist in events and activities as required or assigned by administrative superior.
 Served refreshments to visitors, and efficiently maintain supply of tourism brochures and publications, ensuring that brochure racks are fully stocked at all times.
 Accurately recorded volume of tourist travel into the Welcome Center, and perform light maintenance duties as needed.
 Represented The Mississippi Development Authority and the Tourism Division at industry events and activities.
 Provided technical assistance to the administrative superior, and provide all reporting as needed.

Dispatcher – University of Southern Mississippi Police Department, Hattiesburg, MS 2006-2007
 Provided radio dispatch and telephone compliance for emergency and non-emergency calls from the serviced campus community requesting services.
 Identified and classified call priorities and efficiently dispatched units and maintained radio contact with all units that ensured complete police coverage for entire campus.
 Coordinated emergency calls, documented all information and any assistance involving other law enforcement agencies.
 Query information from law enforcement communication networks relating to all aspect pertaining to law enforcement
 Performed various record keeping duties related to computer-aided dispatch system.
 Prepared written response of reports related to communication complaints, and investigated police reports.

 Required minimum supervision and maintained a calm presence in response to emergency situations at all times.
 Proficient in verbal communication

Front Desk Clerk – Best Western Northgate, Hattiesburg, MS 2006-2007
 Maintained daily operations for more than 87 rooms, and collaborated with housekeeping on room availability and maintenance for serviceability.
 Provided customer-centric service and support, and provided the patrons with a “customer destination experience”.
 Provided conflict resolution for a diverse and multicultural customer base.
 Arranged and coordinated mobile transportation when requested.
 Created invoices and collected payments, ran various reports for management on business operations.
 Runs various reports on the computer for management.

Assistant Adult Education Instructor – Hinds Community College, Raymond, MS 2003-2004
 Prepared appropriate materials and activities for adult learning opportunities, and assisted in program development and student evaluations.
 Performed student recruitment, registration, pre-and post-testing, and assisted students’ in setting scholastic goals.
 Provided periodic evaluations and on- going support initiatives, and participated in meetings, and workshops within and outside center.

Student Worker – Hinds Community College, Raymond, MS 2001-2003
 Provided administrative support as student worker while attending college.
 Cordially answered telephone, screened calls, and provided information on phone requests, typed documents and entered information into system’s database.
 Relayed and routed written and verbal messages, and provided clerical support; typing, proofreading, accepting orders, scheduling appointments, sorting mail, and assisted in purchase orders.

EDUCATION
Masters, Psychology and Counseling – University of West Alabama Livingston, AL
B.A., History – University of Southern Mississippi Hattiesburg, MS
A.A., Liberal Arts – Hinds Community College Raymond, MS

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