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The sample below is for a Administrative Assistant Receptionist Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Administrative Assistant Receptionist Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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ADMINISTRATIVE ASSISTANT

Experienced and knowledgeable Administrative Assistant with a proven track record in managing business administration on a large scale while driving brand growth and improving sales. Experienced in client acquisition and retention, recognized for Direct Mail expertise while leveraging superior office management skills to achieve additional business success. Seek an Administrative Support position where integrity, attention to detail and strong support knowledge are held at a premium for a world-class organization poised for growth. Proficient in MS Office Suite, Money, Chart Logic MD Office, Adobe Acrobat, Filemaker ver. 4 & 5 and Peachtree Accounting.

Core Competencies
Business Development • Customer Service • Administrative Support • Account Management
Vendor Relations • Office Management • Negotiation • Communications • Inventory Management
Process Streamlining • Client Acquisition/Retention • Operations Improvement • Profit/Volume Growth

PROFESSIONAL EXPERIENCE

New England Eye Specialist and Fusion Med Spa, Andover • MA 2010 – 2011
Administrative Assistant/Receptionist
Provided administrative service, support initiatives for 4 physician clinics, and provided accurate and efficient scheduling, patient appointments, vendors and meetings. Proactively self taught on the Reveal Skin Analysis system and provided patient advisement of product use and treatment recommendations. Strong knowledge of all insurance eligibility processing for patient visits and treatments that included visual tests, MRIs, CAT scans and minor surgery procedures. Developed knowledge on all aspects of Neocutis and Obagi Products. Collaborated with insurance companies ensuring verification and approval on medications for patient treatments and oversaw patient payments for services. Managed all incoming patient calls and verified physician assistance for over the phone support initiatives by close of business. Performed all Inventory Management and procurement for office supplies, spa products and medical supplies.
SmarTTarget Marketing, Falmouth • MA 2008 – 2009
Customer Service/Support
Managed all facets of Customer Service and Support initiatives that included running data counts and quoting data processing jobs, printing and mailing services for high volume marketing firm. Performed client needs assessment and accurately fielded all current client or prospective new client inquiries. Effectively oversaw shipping logistics of materials, data and mailings focused on timely delivery of all client projects. Researched and approved account payables that focused on jobs processed and accurately calculated and collected on all postage fees. Supervised payment schedules for projects and organized capital expenditure reports.
Andrew Associates, Enfield • CT 2006 – 2007
Customer Service Manager
Managed all facets of client relations and oversaw all issues that arose utilizing a team of six Customer Service Representatives. Oversaw workforce evaluations, timesheets and addressed all employee issues. Recruited, hired and trained personnel to effectively meet all staffing requirements and developed processes and procedures regarding workforce/client interaction and company flextime that ensured quality service initiatives that focused on customer satisfaction with a focus on Project oversight.
Kessler Group, Boston • MA 2000 – 2006
Customer Service Manager/Specialist
Oversaw Telemarketing and Direct Mail data processing for MBNA / Bank of America for team of up to six personnel while managing vendor elations and coordinating marketing team on timeframes, accuracy of work and contact with partners and groups. Organized campaign approval process and initiatives quality control processes, collaborated with HR on workforce issues, and served as customer liaison on processed orders and client issues.

EDUCATION AND CREDENTIALS
Certified Medical Assistant – Hesser College, Salem • NH – 2010

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