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Results-driven and highly dedicated administrative professional with solid experience in the administration, general office operations, customer service and data management. Highly motivated, dependable, and demonstrates professionalism in handling various organizational functions with proven ability to thrive in busy environments with positive results. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions Enthusiastic individual and an excellent communicator, fluent in Spanish, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients.
Organizational Leadership • Work Flow Administration • Administrative Functions • Client Relations Management Customer Service • Daily Operations Management • Office Correspondence • Budget Administration
AMNH, New York • NY 2005 – 2009
Administrative Assistant (Security)
Provide administrative support to Sr. Manager handling internal investigations and administrations. Monitored budget expenditures, maintained equipment, and other budget items. Monitored and maintained Security license for security staff in accordance with NYS law. Replaced and issued uniforms and equipment to staff. Ordered supplies, uniforms and equipment. Located new vendors to assist in reducing department cost. Handled highly classified internal and external investigations. Assisted in conducting internal and external investigations using video surveillance equipment. Completed requisitions and purchase orders. Maintained office supplies for department and scheduled meetings for Sr. Manager. Reviewed and selected resumes and assisted during interview process. Prepared paper work for new hires. Managed and issued petty cash.
Museum Attendant Guard photo ID Operator 1998 – 2005
Assigned security access to over 8000 employees and volunteers in over 25 buildings. Created and enforced security access levels for new employees and volunteers. Handled card access request and filed related paperwork. Created ID’s for Employees, students and Volunteers and took digital photos for ID’s. Operated specialized computer system (Pro-Watch NT) and a proprietary computer system transfer of digital images. Performed basic duties of Control Squad personnel on all post. Resolved visitor’s complaints and responded to medical assistance request. Handled PA announcements. Assisted in creating Emergency notification and maintaining temporary conditions logs. Documented Lost and found property.
Visitor Services Representative 1998 – 1998
Greeted and assisted visitors. Processed all transactions in a timely manner. Handled sales and ensured excellent customer service is provided at all times. Guide customers to exits or provided other instructions or assistance in case of emergency. Maintained order and ensured adherence to safety rules.
Dr. David Strassman (Podiatrist), New York • NY 1996 – 1997
Assisted doctor with patients. Answered phone calls and received messages. Scheduled and confirmed patient appointments. Created, updated and maintained files. Verified insurances and Billing.
OTHER RELEVANT EXPERIENCES (1987-1996)
Dr. Georgina Peralta (D.D.S), New York • NY 1993 – 1996
Artha Management Realty, New York • NY 1987 – 1990
Assistant Building Manager
EDUCATION AND CREDENTIALS
Secretarial & Computer Tech
Technical Career Institute