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ASSISTANT DIRECTOR OF CODE COMPLIANCE

Accomplished and dynamic professional with solid and diverse experience in a variety of fields managing overall operations and optimizing organizational processes. Highly motivated, dependable, and demonstrates professionalism in handling various organizational functions. Strong technical and business qualifications with an impressive track record of hands-on experience in strategic planning, project management and operations management. Proven ability to learn new systems, processes and organizations in order to build and manage cross-functional core teams for any scope of project. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical solutions. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels.

Core Competencies
Organizational Leadership • Compliance Management • Budget Management • Staff Management • Program Management • Strategic Planning & Implementation • Process Improvement • Community Education

PROFESSIONAL EXPERIENCE

City of Dallas 1/2007 – Present
Budget Manager 8/2010 – Present
Served in the Community Development Division of the Office of Financial Services. Managed city’s Community Development Block Grant budget and monitored all other Consolidated Plan grants including HOME, ESG and HOPWA. Managed and oversaw daily implementation of City Council and HUD approved Consolidated Plan activities. Assigned, supervised and assessed staff’s work performance. Handled two Senior Budget Analysts, ensured all financial analysis is completed and funds are expended timely and appropriately in line with HUD regulations. Ensured all Consolidated Plan grant reports are submitted on tome to HUD and coordinated completion of single audit for the Consolidated Plan grants.

Process Improvement Manager 12/2009 – 8/2010
Served as member of the City of Dallas Efficiency Team. Acted as process improvement program administrator and facilitated projects using Zip, the citywide process improvement methodology, to promote efficiency, increase revenue and reduce costs. Determined and manage a pipeline of cross-departmental projects. Developed initiatives to improve market processes, provided expertise on process improvement methodology and reported cross-departmental team progress and results to upper management. Provided administrative support to major Zip process improvement projects including Human Resource Position Classification, Dallas Police Department Fleet Management, Equipment and Building Services Paint and Body Services, City of Dallas Demolition Process, Court and Detention Services Docket Management and Code Compliance Animal Services Division, which are estimated to generate revenue of $2.6 million and cost avoidance for the city. Managed two professional contracts and handled Efficiency Team’s budget of $430,000.00.

Fair Housing Administrator 7/2008 – 12/2009
Administered and implemented Chapters 20A and 46 of the Dallas City Code. Enforced the Fair Housing and Human Rights Initiative and trained city employees, citizens and the housing industry on the city’s non-discrimination laws. Directed compliance activities to ensure Fair Housing Office is in line with federal program requirements and city policies. Managed and monitored financial resources amounting to $790,000.00, identified funding priorities and authorized spending activity. Performed audits on expenditures to ensure compliance with federal finance principles and policies. Reviewed investigation findings and provided recommendations to the City Attorney’s Office on legal action on each case. Oversaw negotiations and authorized settlement agreements on behalf of the city, ensured adequate relief based on the allegations and protection of the public interest. Assigned to 12 staff, established performance standards, evaluated performance and enforced personnel actions.

Public Information /Contract Compliance Manager 2/2008 – 7/200
Coordinated education and outreach activities and events, which informs public of their fair housing rights and responsibilities. Supervised staff handling education and outreach activities. Trained housing providers, citizens, and City of Dallas employees on fair housing rights and responsibilities. Managed internal control audits of administrative, fiscal and operational processes to ensure compliance with HUD Fair Housing and CDBG regulations as well as the Analysis of Impediments 5-year plan and City of Dallas ordinances, procedures and regulations.
KeyHighlight:
• Successfully trained over 1,000 Dallas citizens on fair housing rights and responsibilities.

Fair Housing Investigator 1/2007 – 2/2008
Interpreted and enforced government regulations during investigation on fair housing complaints. Analyzed written and verbal data/evidence and provided cause/no cause recommendations to the Administrator for consideration in the prosecution of cases of alleged housing discrimination, which are based on interviews, records review, and applied regulatory provisions specific to fair housing investigations. Coordinated with housing providers, attorneys, and federal agencies to investigate cases and explain liabilities.

Arkansas State University 8/2006 -12/2006
Adjunct Instructor of American Government
Created curriculum designed to enhance student’s knowledge and understanding of American Government and taught three courses of Introduction to American Government. Searched and provided opportunities to students to provide exposure and attract students to public administration. Monitored students’ progress by conducting comprehensive examinations and classroom discussion.

SPECIAL ASSIGNMENTS/PROJECTS

City of Dallas
City Manager’s Office Budget Team 2010
Served on an interdepartmental team created to brainstorm and research ideas to generate new revenues, increase existing revenues, or reduce expenses. Conducted research on five projects and provided recommendations to upper management. Analyzed cost/benefit on authorizing an increase in amusement machine and dancehall fees, leasing or selling city’s HD radio channels, purchasing new waste management system in the central business district and implementing a garage sale permitting processing.

Public Works Air Quality Fee Study 2010
Managed PBW’s Air Quality Fee Study to determine if city’s air quality program was receiving full cost recovery in the fees, which resulted in confirming that air quality fees did not adequately capture the cost of administering the program. Provided recommendation to increase the air quality fees by $20,000.00 annually.

Payroll Consolidation 2010
Handled Payroll Consolidation Team, which identifies feasibility of combining uniform and civilian pay, schedules which successfully identified the service and budget impact of combining uniform and civilian pay schedules. Identified that Audit time would increase from 1 day to 3 days providing staff time to review and audit time entry records before checks are issued which avoids processing of approximately $857,708 in payroll errors during the first year of implementation.

Key Focus Area-E3 Government Budget Team 2008
Evaluated and ranked FY 08-09 budget bids used to develop the City Manager’s 1.9 billion operating budget. Provided recommendation to the City Manager which services should be funded, funded at a reduced level, or eliminated. Developed team presentations and conducted briefing to the City Manager and City Council regarding the funding recommendations.

Fair Housing Initiative Program Grant Proposal 2008
Prepared education and outreach proposal to the U.S. Department of Housing and Urban Development valued at $100,000 to provide mortgage lending and fair housing training to Dallas citizens including A Fair Housing Mortgage Lending Symposium, Train the Trainers Mortgage Lending Symposium, A Fair Housing Accessibility Forum for housing providers and developers, and the establishment of a Fair Housing Youth Council with an internship component in partnership with the Dallas County Consumer Credit Council and the Dallas Urban League. Prepared grant application required to develop a factual defense, an action plan with designated deliverables and time lines, performance measures and an operational budget with identified in-kind contributions.

Analysis of Impediments 2007
Served as editor of the 2007-2012 Analysis of Impediments. Informed citizens of fair housing barriers identified in the analysis and the recommendation to address the barriers through public hearings. Created education and outreach initiatives to address three identified impediments, which were the significantly higher declination rate for African-Americans and Hispanics, underrepresented populations in fair housing complaints and underrepresented populations among public housing residents.

EDUCATION AND CREDENTIALS

M.P.A. Public Administration, 2006
Arkansas State University

Bachelor of Arts in Political Science, 2004
University of Central Arkansas

TRAINING

National Fair Housing Training Academy (HUD)

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