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The sample below is for a Assistant General Manager Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Assistant General Manager Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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SUMMARY OBJECTIVE
• Highly motivated, inquisitive and resourceful professional seeking to transition into public service as a manager, administrator or analyst
• Excellent communication and writing skills, team development and customer service skills
• Proficient in scheduling and maintaining staffing quotas and achieving budget levels
WORK EXPERIENCE
Self Employed Business Owner
5/2006–Present, MB Lawn Service, Miami Springs, FL
Occupational License # 566243-3
Responsibilities include but not limited to the following;
Employee scheduling
Accounts payable, accounts receivable,
Route setting to minimize fuel cost
Exceeding client landscaping needs

Intermarket/Printmat
1/2002-4/2003, Miami, FL
Responsibilities include but not limited to the following;
Packing Storing and Shipping inventory
Invoice products on a daily/weekly basis
Excel in AS6000 Computer invoice software

Assistant General Manager
6/2001-9/2001, Homestead Studio Suites Hotel, Doral, FL
Responsible for the daily operation of the hotel to include but not limited to the following;
Supervised and created staffing quotas for housekeeping, reservations, front office departments
Responsible for payroll budget for housekeeping, reservations, and front office departments
Assisted in accounts payable and account receivable
Achieving occupancy levels through sales visits;
Assist in night audit closing of the day’s revenue
Meeting with potential vendors
Monitor quality control in multiple departments
Empowered to handle all guest situations accordingly

Director of Front Office Operations
1/2000-6/2001 Radisson Mart Plaza Hotel, Miami, FL
Responsible for the daily operation of the Front Office to include but not limited to the following
Monitor and create staffing quotas for front desk, bell staff, and drivers
Monitor and maintain payroll budget for front desk, bell staff, and drivers
Create training guidelines and manuals for front desk, bell staff, and drivers
Monitor and set new quality goal standards for front office, bell staff, and drivers
Maintain fleet of multiple shuttles through record keeping and schedule maintenance
Assist in implementing revenue guidelines to yield maximum revenue
Maintain guest rebates to less than 1% of daily hotel revenue
Maintain overall guest satisfaction above 97%
Empowered to handle all guest situations accordingly

Reservations Manager
4/1999–01/2000 Hyatt Regency Pier 66, Miami, FL
Responsible for the daily operation of the Reservations department to include but not limited to the following
Assist in implementing revenue guidelines to yield maximum revenue
Input group and individual reservations
Monitor and set new quality control standards for reservation agents
Maintain guest satisfaction level when making reservations above 99%
Set hotel guidelines for reservations
Manage a staff of 6 reservation agents

Revenue Manager; Assistant Revenue Manager; Front Office Supervisor
01/97–09/99 Sheraton Gateway Hotel/ Wyndham Gateway Hotel, Miami, Fl

Revenue Manager
09/98–09/99 Sheraton Gateway Hotel/ Wyndham Gateway Hotel, Miami, Fl

As Revenue Manager Responsibilities included but not limited to the following
Implement revenue yielding process.
Input guest stay restrictions for following year
Assist in establishing revenue budgets for following year
Forecast hotel revenue to within 2%
Monitor and set new standard quality controls for reservation agents
Monitor and maintain staffing quotas based on hotel occupancy

Assistant Revenue Manager
08/97–09/98 Sheraton Gateway Hotel/ Wyndham Gateway Hotel, Miami, Fl
As Assistant Revenue Manager Responsibilities included but not limited to the following
Learn and implement revenue yielding process.
Monitor quality controls of reservation agents
Monitor and maintain staffing quotas
Forecast hotel revenue to within 2%

Front Office Supervisor
01/97–08/97 Sheraton Gateway Hotel/ Wyndham Gateway Hotel, Miami, Fl
As Front Office Supervisor responsibilities included but not limited to the following
Assist in monitoring set quality controls standards for front office, bell staff and hotel operators
Assist in scheduling staff for front desk, bell staff and hotel operators based on hotel occupancy
Assist guest with Checking in and Checking out
Enforce organizational policies and procedures of monetary items regarding the Front Desk
Assist with large group needs
Empowered to handle all guest situations accordingly

Mid-Night Manager, Assistant Mid-Night Manager; Front Desk Clerk
02/94–12/96 Doral Golf Resort and Spa
04/96-12/96 As Mid-Night Manager my responsibilities included but were not limited to the following
Check in late arriving guest
Assist in closing the Day Shift by balancing out all front desk agents’ receivables and credits
Empowered to handle all guest situations accordingly
Prepare for next day arrivals
Prepare for VIP arrival
Assist Morning shifts in guest departures

08/95-04/96 As Assistant Mid-Night Manager my responsibilities included but were not limited to the following
Work 3 three afternoon shifts and 2 Mid-Night shifts
Check in late arriving guest
Assist in closing the Day Shift by balancing out all front desk agents’ receivables and credits
Empowered to handle all guest situations accordingly
Prepare for next day arrivals
Prepare for VIP arrival
Assist Morning shifts in guest departures

02/94–08/95 As a Front Desk Agent my responsibilities included but were not limited to the following
Work either morning or evening shift based on hotel occupancy, arrivals, and departures
Assist guest with arrival and departures procedures
Answer phones
Perform monetary tasks

EDUCATION
Barry University, Miami Springs, FL
Bachelors Degree in Public Administration July 2010

VOLUNTEER EXPERIENCE
Little League Baseball and Soccer Coach
May 2007–Present
Miami Springs Optimist

SKILLS
Excel in all aspects of Microsoft Office 2007

LANGUAGES
Fluent in both English and Spanish at an advanced level
REFERENCES
Available upon request.

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