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MANAGEMENT

Accomplished and dynamic professional eager to contribute management and operational expertise towards supporting the organization in driving business growth and increasing bottom-line profits as a key team member with an extensive experience and recognized success in effective implementation of technical operations and processes to increase productivity of the team. Strong technical and business qualifications with an impressive track record of hands-on experience in strategic planning, business unit development and operations management. A highly dedicated individual and a proven leader with documented success in progressively dynamic and challenging positions, skilled in the creation and implementation of strategic plans that generates increase in market share, sales and profitability. Strategic thinker and results-oriented recognized ability to handle various organizational functions and lead productive teams in exceeding company goals. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals.

Core Competencies

Organizational Leadership • Staff Management • Business Development • Strategic Planning & Implementation Operations Management • Staff Training & Development • Negotiation & Presentation Skills • Administrative Functions Marketing • Project Management • Revenue Generation & Growth • Change Management • Client & Customer Relations Management • Process Improvement • Business Consultancy • Economic Development

PROFESSIONAL EXPERIENCE

University of Phoenix Charlotte Campus 2005 – Present
Associate Professor
Served as Adjunct Associate Professor Position in the Dept. of Business at the University of Phoenix. Taught undergraduate and graduate level courses on Global Business, Economics, Operation Management, and Entrepreneurial Skills. Observed and conducted course classes properly. Oversaw classes as per published in the curriculum schedules. Developed and implemented the teaching methods and procedures standards of academic excellence. Ensured students have a good understanding of the class rules and performance standards.

Business Consultant 2012 – Present
Conducted research and performed data collection and analysis. Interviewed client’s employees, managed team and other stakeholders. Conducted focus groups and facilitated workshops. Prepared business proposals and presentations and conducted client visits. Identified issues and developed hypotheses. Created and implemented recommendations and solutions and ensured clients are provided needed assistance to enforce recommendations and solutions. Managed projects and supervised team members including analysts. Established and maintained client relationships.

The Absorbwipes Company, Rochester • NY 2002 – 2007 (Part-Time)/2008 – 2010 (Full-Time)
Vice President, Emerging Markets
Managed all levels of the relationships between Absorbwipes and Absorbwipes emerging markets partners. Handled market entry to foreign markets and created strategic sales plans with each vendor to encourage sustained channel growth, identify barriers to sales and coordinate Absorbwipes Resources to eliminate barriers. Coordinated new initiatives across multiple projects and multiple vendors and ensured on-going execution of the day-to-day business operation.

Monroe County Govt, State Of New York, Rochester • NY 1993 – 2/2006
Manager Economic Development
Performed various professional and administrative functions. Managed and directed all activities on economic development and oversaw M/WBE, DBE and federal 8a program. Ensured cost effective results for growth of the county’s tax base by implementing business expansion and retention programs, entrepreneurial development, labor force development, and related quality of life. Managed implementation of plans to position company at the forefront of the industry. Handled SBA and NYS “General Assembly” and local (political) leaders to secure funding for economic
projects and small businesses develop strategic plan to advance the county’s mission and objectives and promote revenue, profitability and growth as an organization. Oversaw operations, ensured production efficiency, quality, service and cost-effective management of resources. Created strategic plans and recommended technology-based economic development. Enforced technology-related economic development policy and resource allocations. Supervised economic development department, managed administration of grant programs to support economic development and commercialization and oversaw strategic initiatives.
Keyhighlight:
• Successfully contributed to building tax-base to achieve Moody’s accepted credit rating of AAA.

National Computer Services, Rochester • NY • Canada 1982 – 1992
Owner / President
Ensured company will be at the forefront of the industry. Created strategic plan to advance the company’s mission and objectives and promote revenue, profitability and growth as an organization. Oversaw daily operations to ensure production efficiency, quality, service, and cost-effective management of resources.

EDUCATION AND CREDENTIALS

Ph.D., Business Administration, Emphasis: International Business, 2002
North Central University – Prescott, AZ

Master of Science and Administration, 2001
Central Michigan University – Lansing, MI
Minor in International Marketing

Certificate in International Business, 1996
Brockport College – Rochester, NY

Bachelor of Science in Management and Economics, 1996
State University of New York (SUNY) • Genesee Valley, NY

Part-Time Lemon Law Mediator/Arbitrator
Certified in Mediation and Arbitration, American Arbitration Association
North Carolina State Notary Public

PROFESSIONAL AFFILIATIONS

International Business Council, University of Phoenix Charlotte Campus
Black Business Association, Rochester Alliance
Small Business Council, Charlotte, NC
Minority Purchasing Council, Charlotte, NC
United Nations Association, Charlotte, NC
U.S Foreign Affairs Association, Rochester Institute of Technology
American Arbitatoration Association

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