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The sample below is for a Automotive and Service Management CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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AUTOMOTIVE / SERVICE MANAGEMENT

Highly experienced and extremely knowledgeable Automotive Fixed Operations Manager with more than 25 years experience in dealership level collision and service center oversight. Strong knowledge of staff training and development, efficiency enhancements and cost containment initiatives to efficiently produce best in class service and support. Turnaround expert for poor performing service shops, able to rebuild into an efficient and revenue producing service center. Seek a leadership role where extensive expertise, cost effective decisions and staff development are held at a premium for a company poised for extraordinary growth.

Core Competencies
Business Development • Sales • Customer Service/Support • Vendor Relations • Team Leadership
Communications • Process Streamlining • Customer Relations • Operations Improvement • Turnaround Expert

PROFESSIONAL EXPERIENCE
Dayton Toyota, Dayton • NJ 2010 – 2012
Collision Center Manager
Turnaround expert in successfully rebuilding antiquated collision center functioning with outdated equipment and untrained technicians. Oversaw operations to purchase all required equipment to update center to current technology. Managed 7 production staff and 2 estimators and quickly grew revenue gains to 13.7% in one year.
Key Highlights:
• Successfully grew collision center sales 34.25 with total revenue of $2.MM without adding additional workforce, and gross profit percentages were up in all sales categories.

DCH Brunswick Toyota, North Brunswick • NJ 2004 – 2010
Collision Center Manager
Recruited to provide direction and leadership to floundering collision center. Developed processes and procedures for efficiency enhancements and cost effective procedure that ensured operating cost reduction. Managed 10 technicians and 4 support staff that included 2 estimators with facilities located in 2 buildings with more than 15,000 sq. ft. Quickly outgrew current facility, moved into a 45,000 sq. ft. facility, and increased workforce to more than 50 employees and revenue increase to $8.3 mm.

Team Toyota, Langhorne • PA 2003 – 2004
Service Manager
Evening shift Service Manager with oversight for training 6 service advisors and provide complete and accurate documentation and management of service counter. Provided training on warranty and customer documentation, and appropriate final closing of repair orders. Supervised the evening technician crew with total customer pay labor sales averaging $250K.

Willis Honda, Burlington • NJ 2002 – 2003
Service Manager
Collaborated with Sales Manager regarding Sloane organization and was recruited to come in and improve efficiencies and revenue gains. Effectively reorganized department procedures and developed all new service menus. Researched and restructured pay plans as appropriate and initiated training for all service advisors. Expanded body shop operations and reorganized and outsourced body work to another shop that provided dramatic cost savings.

EDUCATION AND CREDENTIALS
Degree??? – Bucks County Community College, Newton • PA
Certifications:
Toyota Certified Collision Center Manager │ Toyota Certified Parts Manager │ PPG Greenbelt Training Certified

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