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The sample below is for a Banking Telecommunications Business Administration CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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BANKING/TELECOMMUNICATIONS BUSINESS ADMINISTRATION

Experienced, innovative and dedicated finance business administration and service support professional with a proven track record in business administration and customer service and support that focuses on driving brand growth and improving sales. Experienced customer-centric finance professional recognized for building strong client and customer relationships while leveraging superior financial resolution expertise to achieve sustainable results. Respected financial services representative with extensive experience in the banking and telecommunications industries adept at identifying emerging trends and opportunities.

Core Competencies
Business Development • Billing/Finance • Credit/Collections • Brand Development • Negotiation Communications • Telecommunications • Process Streamlining • Customer Relations • Operations Improvement

PROFESSIONAL EXPERIENCE
Windstream Communications, Maitland • FL 2003 – Present
Major Financial Services Representative ( 2008 – Present)
Order Entry Administrator (2004 – 2008)
Billing Services Representative (2003 – 2004)
Serve as integral member of the Credit and Collections Department, accurately analyzing and resolving complex billing and financial issues and determine if issue exists, its nature, and corrective measures needed to successful resolution. Accurately calculate termination penalties and produce required documentation to facilitate application of penalties on contracts and addendums. Gran debit authority to apply contract term penalties to customer’s account and have authorization to deliver appropriate settlements of penalties once applied. Processed sales orders for new and existing customers and input changes to customer accounts using AS400 system. Updated phone packages, contract terms, and added discounts and cancelled billing items, combined and separated accounts, and corrected billing errors in software.

Long Term Care Group, Orlando • FL 2002 – 2003
Customer Service Representative
Assisted customers in providing information on long-term insurance care coverage, and assisted all clients with any inquiries or issues concerning policies and available options.

Intermedia Communications, Orlando • FL 2000 – 2002
Customer Service Representative
Provided telephone customer service and support regarding billing disputes on customer accounts and appropriately determined solutions to billing inquiries.

EDUCATION AND CREDENTIALS

AA, Business Administration – Expected 2012
Valencia Community College, Orlando • FL

Proficient in 10-key and MS Office Suite.

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