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CASE AIDE | STAFFING COORDINATOR

Multifaceted and service-focused professional with extensive experience in providing assistance in casework services, and various administrative functions in Social and Health Care Management, skilled in assisting other departments with communication and other staffing activities. Highly organized and detailed, adept at providing administrative direction and business office operational strategies critical to organizational success with a high sense of diligence and ability to effectively multi-task several complex assignments with tight deadlines. An excellent communicator coupled with strong interpersonal skills, effective in nurturing positive relationships with patients, family members, and individuals at any level or background.

Core Competencies
Healthcare Administrative Functions • Schedule Coordination & Management • Office Administration
Staffing • Documents Review • Records Management & Data Entry • Customer Service

PROFESSIONAL EXPERIENCE

Visiting Nurse Regional Home Health Care System • New York 09/2010 – 04/2012
Case Aide / Staffing Coordinator
Assisted with the recouping of Medicaid benefits, and client eligibility of benefits. Handled completion of various forms and reports.
• Reviewed applications and other required forms and determined eligibility in accordance with state laws and regulations for individuals seeking financial and medical assistance through public assistance program.
• Provided support services to social service staff in collaborating with children, patients and their families.

New York City Department of Education, Special Education • New York 06/1994 – 09/2010
Family Worker
Served as a liaison and coordinated operational support activities. Performed routine analysis and calculations in the processing of data for recurring internal reports for review by the finance department.
• Prepared student records for review by school psychologist during special education evaluation process.
• Developed, updated, and maintained files, databases, records, and other documents.

OTHER RELEVANT EXPERIENCES
Administrative Assistant Temp Force Agency • Brooklyn, NY 1994
Executive Assistant Archdiocese of NY • New York, NY 1988 – 1991
Administrative Assistant Moore People Temporary Agency, Inc. • New York, NY 1987 – 1988
Administrative Assistant New York Insurance Exchange • New York, NY 1985 – 1987

EDUCATION AND CREDENTIALS

Business Administration Courses
University of Phoenix – Phoenix, AZ

DAB Medicaid Eligibility Certification

Children Assistance Program Certification
Department of Education of New York City

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