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The sample below is for Circulation Marketing Manager Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Circulation Marketing Manager Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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CUSTOMER SERVICE

Dynamic and efficient professional with extensive experience managing in customer-driven and dynamic industries and recognized success handling customer service functions with proven ability to work effectively in busy environments with positive results. Highly motivated, dependable, and demonstrates professionalism in handling various organizational functions. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Strategic thinker and effective decision-maker recognized ability to lead productive teams and exceed customer service goals while ensuring execution of all quality and corporate operations policies. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions. Proactive and results oriented with excellent interpersonal and communication skills and experienced in working with different teams and individuals at all levels from diverse cultural and socio-economic backgrounds.

Core Competencies
Organizational Leadership • Client Relationship • Operations Management • Scheduling • Customer Service • Staff Training & Development • Strategic Planning & Implementation • HR Functions & Employee Relations • Sales

PROFESSIONAL EXPERIENCE

ACM LLC and Chesapeake Publishing Corp., Easton • MD 5/2004 – Present
Single Copy Manager/Circulation Marketing Manager/Regional Director/Circulation Corporate Director Maintained and created strategies plan to increase circulation of 20 publications through marketing, customer service and single copy. Supervised all aspects of customer service to reduce customer complaints. Created and implemented marketing campaigns to increase revenue. Established and maintained strong partnerships with dealers, ensured effective marketing and merchandising strategies are implemented. Ensured accurate and timely delivery of all dealer and subscriber billing.
KeyHighlights:
• Successfully reduced customer complaints by 20% and maximized subscriber retention.
• Successfully increased revenue by 125%.
Easton Cycle & Sport, Easton • MD 2000 – Present
Sales Associate/Mechanic/Instructor
Served as kayak instructor and bike mechanic. Managed merchandise displays and product placement. Utilized expertise to advice customers on new product purchases. Performed in bi-annual consumer kayak demonstration days. Conducted product presentations utilizing extensive product knowledge.
Van Heusen, Queenstown • MD 1999 – 1/2004
Traveling Manager/Assistant Manager
Managed and oversaw daily operations in the manager’s absence. Handled all financial results. Handled all employee aspects including, recruitment, scheduling, counseling, employee relations and training. Conducted training to several District Managers, over 20 store managers and sales associates. Created and implemented customer service program to ensure customer satisfaction. Assisted and traveled to numerous locations, provided staff training and improve daily operations.
KeyHighlights:
• Consistently scored above 95% on company audits within or under planned budget.
• Successfully reduced shrink from 2.6% to 0.76%.

OTHER RELEVANT EXPERIENCES (1990-1999)

Hudson Trail Outfitter, Annapolis • MD Assistant Manager 1996 – 1999

Talbot Co. YMCA, Easton • MD Teacher 1991 – 1998

Waterfowl Festival, Easton • MD Volunteer 1990 -2001

EDUCATION AND CREDENTIALS

Outdoor Education, Year Graduated
Garrett Outdoor Adventure School, McHennry, MD

Degree Title, Year Graduated
Chesapeake College, Wye Mills, MD
Major: Business

PROFESSIONAL AFFILIATIONS
Chamber Of Commerce, Talbot County

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