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The sample below is for a Claims Adjuster Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Claims Adjuster Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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CLAIMS ADJUSTER

Results-focused and accomplished professional with extensive experience in managing liability, physical damage, bodily injury claims and claims training needs, handling initial investigation and coverage evaluation to settlement negotiations and claims resolution. Results focused, maintains comprehensive knowledge of all insurance contracts and coverage including medical considerations, court decisions and policy changes. Accountable and detail oriented professional with the ability to be productive and focused in pressure filled situations. Effectively manage multiple, high-priority projects and take pride in providing exemplary customer service.

Core Competencies
Project Management • Negotiation & Presentation Skills • Case Files Development • Client Relationship
• Investigation Strategies • Scheduling / Time Management • Team Coordination

PROFESSIONAL EXPERIENCE

Erie Insurance Exchange • Silver Spring, MD 2000 – Present
Claims Adjuster III
Handle analysis, investigation, negotiations and resolution on liability, physical damage, and bodily injury claims. Review and authorize all claims payments within the designated authority limits.
Prepare suit files for litigation and follows up on all subrogation recovery efforts. Collaborate with defense counsel on all suit files, and attend on all trials, mediations and arbitrations on litigated files.
Key Highlights:
• Chosen to manage home office project “Team Think”, which evaluated new processes for identifying claims training needs.
• Develop and schedule all continuing education courses, including all medical courses, court and case decisions and policy changes.
• Maintain 110% Customer Satisfaction Index.

Media, PA • Gaithersburg, MD 1993 – 2000
Master Claims Representative
Analyzed, investigated, negotiated and resolved liability and physical damages claims. Assessed potential exposures on all files. Prepared and submitted initial file case reviews and followed up on recommendations.
Key Highlights:
• Analyzed the policy contract to verify proper and applicable policy coverage; reviewed and authorized all claims payments within the designated authority limits.
• Prepared all potential subrogation file for recovery efforts, and provided file direction for suit files to external counsel.
• Attended all trials, mediations and arbitrations on suit files. Negotiated bodily injury settlement with plaintiff counsel.

EDUCATION AND CREDENTIALS

Claims Law Designation, 1997
American Insurance Education Institute – Princeton, NJ

Bachelor of Arts in Criminal Justice, 1982 – 1993
Temple University – Philadelphia, PA

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