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The sample below is for a Credit and Collections Management CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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CREDIT / COLLECTIONS MANAGEMENT

Experienced and knowledgeable Credit and Collections Management professional with a proven record of accomplishment in managing finance operations while driving brand growth and market penetration. Experienced leader recognized for building strong client relationships while leveraging superior negotiating skills to achieve brand success. Adept at identifying emerging financial trends and additional revenue opportunities. Seek a Credit and Collections Management role with a world-class organization poised for extraordinary growth.

Core Competencies
Business Development • Credit/Collections • Issue Resolution • Market Trends • Forecasting • Negotiation
Financial Analyses • Quality Assurance • Communications • Customer Relations Service & Support

PROFESSIONAL EXPERIENCE
CitiFinancial, City • NJ 1986 – 2011
Center Manager (2010 – 2011)
Oversaw Credit/Collections policies and procedures for personal loan and real estate collections service center. Assisted management and staff in daily center operations and developed Collections strategies to increase revenue and decrease write off expenses. Managed all Human Resources initiatives and performed performance evaluations to ascertain staff development and progress.
District Manager (2003 – 2010)
Directed 35 employees in seven consumer finance branches throughout Monmouth, Ocean and Middlesex counties, focused on short-and long-term profit and growth objectives. Oversaw all HR initiatives and personnel management and development that optimized profitability. Focused on cost containment strategies and lower operating expense controls.
Branch Manager (1991 – 2003)
Managed all facets of branch operations and strategically developed new business, managed portfolio and fostered key client relations that resulted in customer acquisition initiatives. Maintained successful delinquency standards well below company standards. Collaborated with Attorneys concerning servicing of difficult account collections, garnishments and other related collection/credit concerns.
Frontline Manager (1986 – 1991)
Managed dialer operations utilizing 75 employees in within credit card center and oversaw all time efficiency improvement strategies. Focused on staff motivation and encouraged performance and accuracy efficiencies that promoted greater customer service and support.
Key Highlights:
• Ensured consumer loans investments were consistent with company policy and sound investment practices.
• Performed focused staff training and development regarding selling of loan products, insurance, credit and delinquency decisions that produced increased efficiency enhancements and accuracy.

ADDITIONAL EXPERIENCE
(Details available upon request)

Collection Manager – Pitney Bowes Credit Corp, City, ST

EDUCATION AND CREDENTIALS

Degree Name??
Kean College, Union • NJ
Certifications:
Dale Carnegie │Frontline Time Management

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