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The sample below is for a Customer-Focused Business Professional Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Customer-Focused Business Professional Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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CUSTOMER SERVICE

Dynamic and customer-focused business professional with a proven track record in driving company growth and improving sales by providing superior customer service and support initiatives. Experienced and focused customer-centric professional recognized for building strong customer relationships while leveraging superior client service to achieve business success. Capable customer service professional with sound business processes, company market branding and optimizing business objectives. Seek a role in Customer Service where strong understanding of the competitive landscape, focused customer support and a passion for building strong and sustainable customer relations is held at a premium for a world-class organization poised for growth.

Core Competencies
Business Development • Sales • Negotiation • Customer Relations • Customer Acquisition/Retention
Problem Solver • Customer Service/Support • Multitasking • Team Leader • Staff Training/Development

CAREER SKILLS AND HIGHLIGHTS

• Assisted team members with queries as necessary in all customer inquiries and answered all customer questions concerning Flight arrivals and all other customer-focused attention.
• Develop long-term client relationships by providing superior customer service, follow-through, and attention to clients needs.
• Proven Team Leader with strong experience in providing overall management and training to develop customer-focused service and support.
• Demonstrate a superlative work ethic; possess strong integrity and leadership with commendable track record of dependability, with a passion for providing customer-centric service excellence.
• Provide cross-functional support regarding daily business activities in an effort to promote an efficient work environment.
• Recognized for professionalism, positive mental attitude and commitment to excellence and providing a poised and calming presence in high stress environments
• Implement various procedures and processes in accordance with corporate guidelines and requirements
• Work closely with clients and develop strategic partnerships to promote sustained company growth and to continue consumer loyalty and repeat business.
• Awarded Excellent Attendance Award, Customer Service Award and gift from the Coca-Cola Corporation.

PROFESSIONAL EXPERIENCE
Cable One, Inc., Phoenix • AZ 2010 – Present
Job Title

Delta Airlines, Atlanta • GA 1999 – 2009
Flight Attendant/ Flight Leader/Coordinator

EDUCATION & CREDENTIALS
Interior Architect – Expected 2012
Northern Arizona University, Scottsdale • AZ
AS, Computer Science – 1991
ITT Technical Institute, Phoenix • AZ
Continuous Customer Service Training – Delta Airlines, Atlanta • GA

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