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The sample below is for a Customer Service — Administration CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Experienced and detail-oriented Customer Service and Administrative Support professional with a proven track record in managing customer service initiatives and providing administrative oversight while driving brand growth and revenue increase. Experienced leader recognized for building strong client and customer relationships while leveraging excellent billing/collections skills to achieve corporate goals and continued success. Seek a position in Customer Service Relations and/or Administrative Support where effective and efficient billing, collections, scheduling and client relations are held at a premium for a company poised for phenomenal growth.

Core Competencies
Business Development • Vendor Relations • Negotiation • Billing/Collections • Communications
Process Streamlining • Customer Service/Support • Operations Improvement • Scheduling/Calendar Oversight

Peachtree Settlement Funding Boynton Beach • FL 2007 – Present
Life Settlement Administrator
Provide administrative support overseeing in- and out-bound call volumes for insurance companies. Accurately verify policy coverage and ensured no policies ever lapsed. Perform all correspondence for mortality verification, requests for premium payments and assist insured clients with all billing or insurance related questions and inquiries.

Fleet Billing Service, Boynton Beach • FL 2005 – 2007
Customer Service/Billing
Supported Claims Department by managing all in- and out-bound calls to patients and insurance companies, gathering required information for approval of claims in process. Billed all medical claims to various insurance companies ensuring proper reimbursement per all noted contracts, performed collections, payment arrangements, and accepting phone payments. Acknowledged Employee of the Week.

JK Harris, Delray Beach • FL 2003
Customer Service Temp
Served as liaison between the client and tax representative for high volume tax preparation service as a temporary employee filling in during the heavy tax season. Followed up on processed applications to the IRS for clients with tax issues. Performed accurate data entry, managed both inbound and outbound calls to clients that ensured stress free filing preparations for all clients.

J C Penney, Boynton Beach • FL 2000 – 2002
Sales Associate
Provided superior customer-centric service and support assistance in locating specific merchandise requirements and catalog sales assistance. Stocked all merchandise and focused on product placement to effectively “catch” consumer interest and ultimately promote increased sales. Served as cashier and presented a poised and professional demeanor, provided last minute sales assistance and accurately performed all cash handling initiatives.


Undergraduate Degree Name – Attending
Palm Beach State College, Lake Worth • FL

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