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The sample below is for Customer Service Agent Cover Letter. This cover letter was written by ResumeMyCareer’s staff of professional resume writers, and demonstrates how a cover letter for a Customer Service Agent Cover Letter Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Professional resume writing services can significantly increase your changes of securing employment in a quick time manner.

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Dear Hiring Manager,

I am writing in regard to your “{Position Name}” position”{Posted on/Listed in place}” . My résumé outlining my skills, experience, and credentials is enclosed for your review.

My past work experience and educational success has shaped me into an employee with skills in customer service and support in call center and educational environments. I am confident that my ability to manage daily operations, with strong communication and organizational skills will produce best results for your establishment.

A few of my past accomplishments include:

• Oversaw multiple Customer Service Teams in high volume Call Center and successfully managed a diverse and multi-cultural support team.
• Continuously monitored call center performance and ensured policies and procedures were met, set goals, standards and benchmarks that evaluated individual employees and customer satisfactions associated ratings
• Motivated staff through formal/informal coaching, training initiatives, incentive programs, career development opportunities and productivity channels.
• Provided knowledgeable counseling and student advisement concerning financial aid and eligibility, application procedures, aid programs, costs, indebtedness, money management, financial planning and individualized information addressing needs and situation of the student.

I am certain that I will exceed your expectations and look forward to joining”{Company Name}” . I will be in contact with you shortly to further clarify my ability to contribute to your organization. If you have any questions or other items to discuss, please contact me at the above e-mail address or phone number; I would love to schedule a face-to-face meeting with you. Thank you for your time and consideration. I look forward to speaking with you soon.


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