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The sample below is for a Customer Service and Business Administration CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Customer Service │Business Administration

A strategic, visionary, “make it happen” customer-centric Business professional who creates a “Customer Satisfaction experience” business through creative and innovative “branding” strategies. Extensive track record of driving consumer loyalty, and brand equity, seek a forward thinking organization where these skills and experience will create a powerful and engaging value proposition. Effectively and efficiently manage all daily business operations that achieve planned goals for integrity, revenue, and profit, while maintaining company standards for customer satisfaction, and quality assurance.

CORE STRENGTHS

 Business Administration
 Customer Service
 Budget Review
 Communications
 Presentations
 Inventory Management
 Detail-Oriented
 Expense Reports
 Account Management
 Problem Solver

PROFESSIONAL EXPERIENCE

Executive Assistant to the President – Benjamin Franklin Institute of Technology 2008 to 2011
 Provided efficient administrative support services for all academia related functions and acted as liaison for Board of Trustees, responding to any support requests.
 Performed all office administrative duties with advanced knowledge of Microsoft Office Suite, CAMs, and Internet related search engines for advanced internet research.
 Prepared for submittal 501c (3) application for Benjamin Franklin Institute of Technology to Ropes and Gray for legal advisement.
 Managed all scheduling and calendar appointments, and acted as project coordinator for the dean of Academic Affairs and President’s projects.
 Collaborated with Development Office to prepare President for meeting with potential and/or major donors, drafted clear and concise communications, and efficiently distributed materials.
 Accurately prepared expense reports, annual budget, and NEASC study budget for reimbursement and analyze annual costs.
Program Coordinator – Boston University, Health and Rehabilitation Sciences 2002 to 2003
 Collaborated with Web site developers on technical problems and solutions and efficiently directed all calls and questions regarding survey to appropriate parties.
 Prepared and maintained expense accounts, purchase orders, check requisitions, and reconciled payments to participants following established University and department procedures.
Customer Service Representative – Analog Devices 2000 to 2002
 Provided exemplary customer support services for pricing and delivery information to Intel, one of ADI’s largest accounts, and maintained data in ADI quote database ensuring consistent pricing across all regions.
 Reconciled customer’s “scorecard” with ADI internal measurements and managed any conflict resolution on reported discrepancies.

Early Career:
Program Coordinator – Boston University, Sargent College of Health and Rehabilitation Sciences
File Manager – Office of Development, Research and Systems – MIT, Cambridge, MA
Computer Teacher, Adult Education Program – Quincy Public Schools Adult & Continuing Education,
Front Office Assistant – Promoted to Administrative Assistant – MIT Endicott House
Assistant Registrar – Suffolk University Law School

EDUCATION
General Studies – Luzerne County Community College – 2009 │Economics – Florida Atlantic University – 2011

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