The sample below is for Customer Service and Business Management Cover Letter. This cover letter was written by ResumeMyCareer’s staff of professional resume writers, and demonstrates how a cover letter for a Customer Service and Business Management Cover Letter Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Professional resume writing services can significantly increase your changes of securing employment in a quick time manner.
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Business Management & Development
Name of Hiring Manager
City, State Zip
Dear (Hiring Manager:
I am a highly skilled Customer Service and Business Management professional with substantial experience in implementation and management of customer service operations and development. During the last several years I have been providing customer-centric service and support initiatives for a highly successful mortgage company, and providing mentorship and guidance to all personnel in all positions as a knowledgeable personnel trainer.
The extent of my knowledge is significant and covers a broad range of administrative and customer-centric services in several keys areas including: training of company personnel, dispute resolution and invoice reconciliation and generation.
Enclosed is my résumé that outlines my qualifications. Some of my key strengths are:
Possess exceptional ability to build productive relationships, resolve complex issues in various industries.
Demonstrate outstanding problem-solving and active listening skills – able to effectively defuse difficult customer situations with tact and decorum.
Trained new employees in the Customer Service Department at Hilton Hotels, and instructed on how to “control the call” and other related customer support initiatives.
If you realize your search is for an experienced, knowledgeable and dedicated Customer Service and Business Management professional who will generate significant insight in client retention, and develop and implement problem resolutions to the client’s satisfaction, please contact me to arrange an interview. I am eager to learn more about the challenges facing your company and discuss how I will make a difference.