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The sample below is for Customer Service and Call Center Cover Letter. This cover letter was written by ResumeMyCareer’s staff of professional resume writers, and demonstrates how a cover letter for a Customer Service and Call Center Cover Letter Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Professional resume writing services can significantly increase your changes of securing employment in a quick time manner.

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Customer Service │ Call Center
Customer service is not a department, it’s an attitude!


Name of Hiring Manager
City, State Zip

Dear (Hiring Manager:

I am writing this letter to present myself as a candidate for the ____________ position with your company. I am very excited about the opportunity to work in this capacity for you, and believe this position would be a perfect fit for someone with my unique skills, interests, and professional expertise. My significant exposure to all aspects of Customer Service and Quality Assurance administration, has equipped me with the critical, technical and creative abilities enabling me to thrive in the fast-paced environment at your company.

The positions that I have held, as listed in my attached résumé, have given me the experience that would make me a strong candidate for this position with your company. Throughout my extensive experience as a Customer Service and Account Management professional who successfully performed detail-oriented support initiatives, while implementing efficient and innovative client support strategies to complex issues while managing all facets of billing and collections initiatives. In addition, I helped ensure that each company that I’ve worked for I verified that all daily operational aspects were conducted in a highly professional manner and adhered to corporate standards, industry regulations, professional ethics, and applicable laws. I have faced and overcame numerous challenges.

My organization and presentation skills, combined with my professional attitude, have allowed me to successfully complete any work-related tasks to which I have been assigned. During my tenure at each organization, I gained valuable insight into service/support management, business strategies, procedural adherence, and operations support. All of these experiences – among many others – afforded invaluable opportunities to develop and enhance my customer-centric and collaboration skills.

Crucial to my success in these positions has been my ability to succeed in an environment where critical detail-orientation, self-motivation, and excellent communication skills, are held at a premium. I truly believe that my skills, experience, and character will enable me to offer as much to this position.

I sincerely thank you for your consideration of me for this exciting opportunity.


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