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The sample below is for Customer Service and Receptionist Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Customer Service and Receptionist Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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CUSTOMER SERVICE/RECEPTIONIST

Dynamic and efficient with extensive experience managing in customer-driven and dynamic industries and recognized success in customer service functions with proven ability to work effectively with positive results. Highly motivated and efficient with a valuable track record in achieving organizational goals and delivering world-class customer service with proven ability to thrive in busy environment with positive result. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Strategic thinker and effective decision-maker recognized ability to lead productive teams and exceed customer service goals while ensuring execution of all quality and corporate operations policies. Proactive and results oriented with excellent interpersonal and communication skills and experienced in working with different teams and individuals at all levels from diverse cultural and socio-economic backgrounds.

Core Competencies
Organizational Leadership • Customer Service • Client Relationship Management • Operations Management • Sales
Administrative Functions • Time Management • Merchandising • Restocking • Collections

CAREER SKILLS AND HIGHLIGHTS

• Excels in organizational planning. Delivers excellence in, customer service, credit card processing, filing, accounts receivable and payables, sales, collections, as well as client relations.
• Results-oriented, able to balance multiple responsibilities, consistently delivering results on time.
• Adept at leading by example, marshaling resources and creating professional atmosphere to accomplish objectives.
• Natural communicator with strong motivational skills and the ability to support operational goals and meet objectives.
• Efficiently responded to customers’ needs with appropriate product and service recommendations in a timely manner.
• Able to work collaboratively with others, gather information, solicit feedback, and implement appropriate course of action to ensure best outcomes.
• Offers unparalleled integrity, initiative, resourcefulness, consistency, and diligence in achieving objectives and both short and long-term goals.
• Highly skilled and reliable in providing assistance, with ability to follow instructions and work on a team.
• Exceptional ability to build and develop professional relationships.
• Proficient in processing credit cards, misapplied payments, checks and stop payments.

PROFESSIONAL EXPERIENCE

Two Men and A Truck, Livermore • CA Move Consultant 1/2011 – Present

Home Delivery Logistics, Livermore • CA Dispatcher 7/2010 – 1/2011

DIRECTV, Torrance • CA Financial Analyst 10/2009 – 7/2010

Home Delivery Logistics, Livermore • CA Dispatcher 5/2008 – 10/2009

Lana’s Egg Whites, Danville • CA Office Assistant 10/2006 – 10/2008

All Cartage Transportation, Hawthorne • CA Customer Service Rep 9/2002 – 12/2003

Bath and Body Works, Redondo Beach • CA Sales Associate/Cashier 9/1999 – 6/2002

Fritz Companies, Carson • CA Senior Customer Service Rep 10/2000 – 10/2001

Nations Express Inc., Inglewood • CA Customer Service Rep 11/1998 – 11/2000
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Eagle USA Airfreight, Hawthorne • CA Customer Service Rep 7/1998 – 7/1999

EDUCATION AND CREDENTIALS

General Education, 2004
Las Positas College – Livermore, CA

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