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The sample below is for a Customer Service and Sales Associate Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Customer Service and Sales Associate Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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SALES/CUSTOMER SERVICE

Accomplished and dynamic professional, consistently recognized for achieving company goals, effective client relationship management, and ability to develop sales strategies, delivering profitable solutions to attract and maintain accounts and customers, and propel company growth. Efficient and highly motivated with working knowledge of the principles and techniques in selling and customer service and proven ability to work effectively in busy environments with positive results. Strong technical and business qualifications with an impressive track record of hands-on experience in strategic planning that generates increase in market share, sales and profitability. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions. A team player with effective interpersonal and communication skills, adept at building productive relationships and building rapport with a diverse set of individuals

Core Competencies
Organizational Leadership • Sales & Marketing • Customer Service • Client Relations Management
Strategic Planning & Implementation • Scheduling • Negotiation & Representation Skills • Issue Resolution

PROFESSIONAL EXPERIENCE

Patagonia, San Francisco • CA 4/2012 – 11/2012
Sales Associate
Engaged customer through conversation and identified customer’s needs. Provided product knowledge to customers through the features, values and benefits of each product. Assisted store merchandiser with product placement and floor layout. Organized store and merchandise. Participated in all programs and procedures that drive sales. Handled and resolved returns/complaints effectively. Ensured the store is neat, clean and organized throughout each business day. Collaborated with other store associates to achieve a high score through excellent customer service, product knowledge and follow through. Ensured all products or merchandise are placed in their respective areas. Assisted customers locate merchandise or find suitable alternatives. Maintained an enthusiastic and upbeat personality. Provided honest and positive feedback to customers regarding the best products that fit the customers’ expectations.

Shug’s Low Country Cuisine 6/2011 – 12/2011
Lead Server
Provided training to new employees. Managed staff schedule and resolved customer complaints. Developed social media sites for advertising. Collaborated with the kitchen staff and the banquet team to ensure success of events. Responded to last minute changed or special requests that may occur during the event. Communicated with group contact/host throughout the event. Oversaw setting of food and beverage buffets and tables or on a buffet, cleared buffets and tables. Performed side work and other duties as assigned

Ernest Brown & Company, San Francisco • CA 4/2011 – 5/2011
Writer
Wrote content for website, Homepage, Company Overview, Services and Biographies. Reviewed and edited case summaries for Senior Counsel.
Enhanced brand voice in order to create better reader comprehension.

Apex Foodservice Group, Plymouth Meeting • PA 1/2011 – 3/2011
Sales Support
Created promotional flyers and marketing collateral. Developed format and wrote content for corporate newsletter. Provided administrative support on a daily basis. Developed programs and tools to drive sales. Assisted Sales teams with product inquiries and product rollouts. Provided product availability information.

Magnet Magazine, Philadelphia • PA 5/2009 – 8/2009
Writing Intern
Researched musicians and created reviews for publication on the website. Reviewed and checked facts and edited articles. Facilitated communication with clients and PR officials.

EDUCATION AND CREDENTIALS

Bachelor of Arts Degree in Journalism, 2006-2010
University of Rhode Island, Kingston, RI
Relevant Coursework: Media Writing, Public Affairs Reporting, Magazine Article and Feature Writing, Advanced Reporting

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