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The sample below is for Customer Service and Support Agent Cover Letter. This cover letter was written by ResumeMyCareer’s staff of professional resume writers, and demonstrates how a cover letter for a Customer Service and Support Agent Cover Letter Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Professional resume writing services can significantly increase your changes of securing employment in a quick time manner.

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Customer Service Professional


Name of Hiring Manager
City, State Zip

Dear (Hiring Manager:

I am a highly skilled Customer Service and Support professional with substantial experience in implementation and management of customer service operations and fulfillment operations. During the last several years I have been providing volunteer service and support initiatives for Big Brother Big Sister of Florida, and providing mentorship and guidance to Broward County, Florida as a high school mentor.

The extent of my knowledge is significant and covers a broad range of administrative and customer-centric services in several keys areas including: liaison between sales and marketing groups, dispute resolution and invoice reconciliation/generation.

Enclosed is my résumé that outlines my qualifications. Some of my key strengths are:
 Possess exceptional ability to build productive relationships, resolve complex issues in both retail services and human services industries.
 Demonstrate outstanding problem-solving and active listening skills – able to effectively defuse difficult customer situations with tact and decorum.
 Demonstrated keen buying initiatives for Infocus Optical, and assisted with interior visual design of all product lines, resulting in increased sales for the top end product line of frames.
If you realize your search is for an experienced, knowledgeable and dedicated Customer Service and Support professional who will generate significant insight in client retention, and develop and implement problem resolutions to the client’s satisfaction, please contact me to arrange an interview. I am eager to learn more about the challenges facing your company and discuss how I will make a difference.


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