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The sample below is for Customer Service and Support Professional Cover Letter. This cover letter was written by ResumeMyCareer’s staff of professional resume writers, and demonstrates how a cover letter for a Customer Service and Support Professional Cover Letter Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Professional resume writing services can significantly increase your changes of securing employment in a quick time manner.

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Customer Service & Support
Communications…….Ticket Resolution…….Quality Assurance……. Customer Service…….Call Center


Name of Hiring Manager
City, State Zip

Dear (Hiring Manager:

I am a highly skilled Customer Service and Support professional with substantial experience in large-scale customer service and fulfillment operations. During the last several years I have been providing customer service and support initiatives for Assurant Solutions and Volt Services.

The extent of my knowledge is significant and covers a broad range of technical and client support services in several keys areas including: liaison between customer and third-party vendors, dispute resolution and invoice reconciliation/generation.

Enclosed is my résumé that outlines my qualifications. Some of my key strengths are:
 Total ownership of all support calls, providing efficient and effective resolution to customer concerns or technical issues.
 Liaison between customer and service vendors and internal departments to expedite replacement of appliance and electronics.
 Provided outstanding technical support, beginning with dial-up and DSL issues, and promoted to overall computer support, and PDA’s and digital cameras.
If you realize your search is for an experienced, knowledgeable and dedicated Service and Support professional who will generate significant insight in client support and retention, and develop and implement problem resolutions to the client’s satisfaction, please contact me to arrange an interview. I am eager to learn more about the challenges facing your company and discuss how I will make a difference.


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