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The sample below is for Customer Service and Support Professional Cover Letter. This cover letter was written by ResumeMyCareer’s staff of professional resume writers, and demonstrates how a cover letter for a Customer Service and Support Professional Cover Letter Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Professional resume writing services can significantly increase your changes of securing employment in a quick time manner.

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Customer Service │ Business Management


Name of Hiring Manager
City, State Zip

Dear (Hiring Manager:

I am a highly skilled Customer Service and Support professional with substantial experience in large-scale Business Management and staff leadership operations. During the last several years I have been providing customer service and support initiatives as a consultant for PC Services and Support,. Before that I held Management positions in retail operations and provided support initiatives for AT&T Long Distance clients.

The extent of my knowledge is significant and covers a broad range of technical and client support services in several keys areas including: liaison between customer and third-party vendors, dispute resolution and retail management support initiatives.

Enclosed is my résumé that outlines my qualifications. Some of my key strengths are:

 Total ownership of all support calls, providing efficient and effective resolution to client concerns or technical issues.
 Assisted in Management of retail establishment, and oversaw all employee scheduling, conflict resolution issues, tracking and deposits of all daily income, and provided inventory management for all required merchandise.
 Provide cost containment strategies, efficiency improvements, and profitability operational initiatives.

If you realize your search is for an experienced, knowledgeable and dedicated Customer Service and Support professional who will generate significant insight in Business Management and Client Retention initiatives, and develop and implement problem resolutions to the client’s satisfaction, please contact me to arrange an interview. I am eager to learn more about the challenges facing your company and discuss how I will make a difference.


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