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The sample below is for a Customer Service Client Management Professional CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Customer Service │ Client Management

Customer service is not a department, it’s an attitude!
Dynamic, focused and energetic Customer Service and Client Management professional transferable skills and cross-functional experience managing customer-centric support initiatives, providing customer service, support, and commitment, with proven track record of calming presence under fast-paced, high-demand environments, working both independently and as part of a team. Detail-oriented, with expertise in multitasking, performing service and support functions that include quality assurance initiatives, conflict resolution, and fostering client relations. Demonstrate expertise in communicating with a wide variety of personalities with professionalism and courtesy.

CORE STRENGTHS

 Time Management
 Customer Service/Satisfaction
 Communications
 Award-Winning Service
 Sales Performance
 Client Relations
 Staff Management/Training
 Event Planning

RELEVANT EXPERIENCE
 Provides “customer destination” experience for dining patrons and cultivate impeccable service by providing extensive knowledge of menu items, food preparation, and beverage choices.
 Excellent organizational and time management initiatives in assistance with staff training shift schedules for maximum patron coverage, and delegating side work while “leading by example”.
 Serve as liaison between restaurant staff and management, and strive to maintain the restaurant ambience and dining experience that leads to repeat business and stellar patron referrals.
 Cultivated a relaxed and comfortable atmosphere for flight passengers by providing best-in-class service and support.
 Fostered customer rapport and strived to accommodate various passenger requests with a calm and pleasant demeanor.
 Demonstrated unsurpassed member service and support initiatives, and provided excellent dining experience while catering to patron’s beverage, banquet, and party requirements.
 Assisted club management with planning and setup for banquet events that included weddings, class reunions, fund raisers and numerous social events.
 Demonstrated a high energy can do attitude and provided best-in-class customer service and support.
 As a key Customer Support professional, evaluated, selected, and applied improvement to processes and procedures for minor adaptations and modifications to assigned events.

WORK HISTORY
Lead Food Services Associate – Claim Jumper Restaurant, Las Vegas, NV 2002 to Present
Flight Attendant – National Airlines, Las Vegas, NV 2002
Flight Attendant – American Airlines, Chicago, IL 2001
Food Services Associate – Watertown Country Club, Watertown, WI 1994 to 2001

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