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The sample below is for a Customer Service Supervisor CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Customer Service Management

Customer-Focused Service…….Travel/Tourism…….Multitasking…….Quality Assurance…….Delivers Results
Dynamic, focused and energetic Customer Service and Support professional with an Associate’s Degree in Travel and Tourism, and demonstrated experience managing global client travel initiatives, providing customer service, cost containment efficiencies and travel itineraries, with proven track record of calming presence under fast-paced, high-demand environments, working both independently and as part of a team. Detail-oriented, with expertise in multitasking, performing service and support functions that include quality assurance initiatives, conflict resolution, and ticketing and flight reservations support, able to communicate with a variety of personalities with professionalism and courtesy.

EDUCATION
A.A., Travel and Tourism – Kingsborough Community College

CORE STRENGTHS

 Customer Service/Support
 Travel Scheduling/Arrangements
 Quality Assurance
 Flight Reservations
 Travel/Tourism
 Problem Solver

PROFESSIONAL EXPERIENCE
Customer Service Supervisor – Sally’s Jamaican Restaurant 1998 to Present
 Began as a cashier and quickly became supervisor that advocates exemplary customer service and support and liaison between customers and staff.
 Best-in-class service and support, providing the customer with a “dining destination experience” that offers outstanding service and excellent menu options with the best meal preparations and customer service.
 Perform staff training initiatives that incorporate efficient and effective kitchen operations, food safety handling practices, serving staff training that ensures customer satisfaction, excellent referrals, repeat business, and customer loyalty.

Licensed Real Estate Agent – Coldwell Banker/Anchor Realty Inc. 1995 to 1997
 Performed all real estate sales and property rentals for all signed contracts, listing and showing of all properties, and strategically negotiating deals between other agents.

Travel Agent – Quenten Travel, Inc. 1993 to 1995
 Provided all ticketing and flight reservations for cruises, hotels, and car rentals, as well as full service flight information and ticketing reservation initiatives.
 Researched customer inquiries on travel and vacation destinations and provided accurate and knowledgeable destination choices, and researched the most cost-effective means for the client to obtain their”dream” vacation.

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