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Automotive Equipment/Tools…….Shop Equipment…….Tool Storage Units…….Customer Service
Dependable, results-driven and detail-oriented Sales and Account Management Professional with a genuine dedication to customer service, client relationship management, and business development. Seek to contribute advance communications, client/account acquisition, and problem solving skills toward optimizing the goals of a progressive employer in an Inside/Outside Sales role. Expert in handling automotive industry accounts with a high degree of quality support and service. Experienced in sales and support of shop equipment, automotive equipment and tools. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics.
Cross & Up Sell
2000 to Present: Owner/Operator – A. Cornwell/Rengade Tool Company, City, ST
Provide customer-centric sales and support to more than 400 mechanics and auto body technicians including managers and shop owners in northern Illinois on weekly route, selling automotive and body tools, and shop equipment: vehicle lifts, A/C/ recovery units, tire changers, and balances.
Perform sales and contracts of company tool storage units in 11 years of service, and provide a warranty replacement of tools and other customer service inquiries.
Maintain key inventory items, and managed company books, vendor payments, and general business operations.
1997 to 2000: Automotive Technician – B. Union Nissan, Waukegan, IL
Oversaw vehicle repair and maintenance for Nissan customers’ brought into dealership.
Performed repairs and diagnosed and fixed all aspects of vehicles and trucks both under warranty and customer self pay.
1995 to 1997: Automotive Technician – C. JK Nissan, Downers Grove, IL
Provided experienced and effective repairs to all customer vehicles brought in to service, from maintenance jobs to full component rebuilds or replacements.
1993 to 1995: Automotive Technician – D. Woodfield Nissan, Schaumburg, IL
ASE Certified automotive mechanic that provided critical repairs, rebuilds, and replacement of automotive and small truck repairs for all Nissan clients through the service department.
EDUCATION / CERTIFICATIONS
A.A., Automotive Technology – Southern Illinois University Carbondale IL
Double Major in Administration of Justice – not completed
ASE Certified Automotive Technician – expired