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The sample below is for a Director of Environmental Services CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Dynamic, detail-oriented and well-heeled Environmental Services Leader with more than 15 years experience and a proven track record of providing superior facilities JCAHO readiness and implementing stringent training initiatives that reduce the spread of infectious bacteria. Effective oversight of 11 medical facilities and manage multimillion-dollar budgets. Strong knowledge of custodial and janitorial services for numerous facilities that include retail stores, commercial buildings, schools and acute care environments. Seek a position where strong leadership, extensive knowledge and experience are held at a premium for a world-class organization poised for growth.

Core Competencies

Account Management • JCAHO Readiness • Certified Executive Housekeeper • Infectious Prevention Training
OSHA Regulatory Compliance • Team Leadership • Communications • Customer Relations
Operations Improvement • Profit/Volume Growth • Customer Service/Support • Account Acquisition

Kaiser Permanente, Walnut Creek • CA 2010 – 2011
Environmental Service Manager
Oversaw all aspects of infectious control processes and staff training and development for 144 personnel and provided staff evaluation and disciplinary oversight as required. Managed Environmental Services for 235-acute bed hospital and 8 medical offices focused on infectious control policies and procedures. Collaborated with cross-departmental divisions and met weekly to discuss and develop control procedures to prevent cross contamination and other critical procedures. Negotiated collective bargaining with SEIU-UHW and conducted regular management staff meetings, and communicated with members of other Departments coordinating housekeeping assignments and updates on any outbreaks. Performed daily rounds and inspected all areas ensuring all procedures were strictly enforced. Trained personnel on cross contamination, proper hand hygiene and proper defense against Clostridium difficile and other bacteria.

Colonial Healthcare, Auburn • CA 2009 – 2010
Director of Environmental Service/Maintenance/Grounds
Directed all operations and maintenance, laundry, janitorial, housekeeping and grounds departments focused on cost effective procedures for critical facilities operations for Environmental Service and Maintenance. Oversaw all budget management for each department, inventory management and procurement, focused on efficiency enhancements, and cost containment strategies to reduce operating expenses. Performed extensive staff training and development on cross contamination prevention, hand hygiene, cleaning, and disinfection, sterilization methods that followed all JCAHO, EPA, OSHA, DOT, state regulations and Title 22. Effectively maintained sanitary, attractive and orderly environment and oversaw all activities of all departments. Coordinated all housekeeping and maintenance initiatives through regular staff meetings and ensured an inspection ready environment at all times. Verified fire monitoring systems were properly functioning and maintained and oversaw preventive maintenance logs.

ISS Facility Services, Sacramento • CA 2007 – 2009
District Manager
Managed multi-state custodial and maintenance accounts in Northern California, Oregon and Washington and implemented cost containment strategies to achieve revenue goals. Recruited, hired, trained and managed 200 direct personnel and traveled to each location to inspect and enforce contract service level agreements. Strongly promoted a safe and clean environment and executed all marketing strategies that resulted in 12% growth of account acquisition within territory. Effectively troubleshot and resolved all customer services issues.

JaniKing, Sacramento • CA 2006 – 2007
Director of Operations
Operational oversight for busy managed services environmental services and maintenance business. Collaborated closely with franchise owners focused on account management, accurate price quotes and selling services to large accounts. Efficiently trained and supervised 150 Franchisees and ensured complete customer satisfaction. Instructed franchise owners on contract work, specialty projects and OSHA regulatory compliance initiatives.
Key Highlights:
• Dramatically increased profits by 60% in one year through strategic restructuring of business line.
• Spearheaded effective program that standardized employee training and increased customer satisfaction by 40%.

IFS Janitorial Services, Sacramento • CA 2004 – 2005
Operations Manager
Turnaround expert focused on troubleshooting accounts in the San Francisco Bay area, focused on commercial building, medical facilities, arenas, and school accounts. Successfully setup sales, bidding and new account acquisition and retention and managed recruitment and training of new hires with oversight of 130 personnel. Developed and implemented sales presentations to corporate accounts and collaborated with district and account managers to increase market share. Recognized by upper management for providing stellar customer service and closely collaborated with clients, staff and clients to produce excellent service and support. Developed repeat business, account loyalty and referrals by consistently providing outstanding service.

(Details available upon request)

Patrol Officer – Gatehouse Security, Orlando, FL
Operations Manager – Star Cleaning, Philadelphia, PA
Director of Housekeeping – Palace Hotel, Philadelphia, PA


North Carolina Central University, Durham • NC
Operational Procedures Certificate/ Management Training Certificate
Janiking, Sacramento • CA

Certified Executive Housekeeper – IHEA │Supervisory and Management – A.S.H.E.S.
Director’s Departmental Development & Training Course – A.S.H.E.S

Member – International Executive Housekeepers Association (IHEA)
Member – American Society for Healthcare and Environmental Services (A.S.H.E.S.)

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