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PROJECT MANAGEMENT

Accomplished and dynamic professional eager to contribute management and operational expertise towards supporting the organization in driving business growth and increasing bottom-line profits as a key team member with an extensive experience and recognized success in effective implementation of technical operations and processes to increase productivity of the team. Strong technical and business qualifications with an impressive track record and hands-on experience in strategic planning and business unit development. Highly motivated and demonstrates professionalism in handling various organizational functions. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Highly dependable in delivering effective issue resolution and support utilizing various systems, with strong ability to assimilate job requirements, and successfully implement and complete projects. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients.

Deloitte Experience

Industry: C&IP, Wholesale and Distribution
Service Line: SAP
Project Manager: Since August 2012

Managed and oversaw business transformation project with scope of O2C, S2P, F2S, H2R and R2R for the second largest liquor distributor in the US.
Guided and advised client’s CIO in establishing IT strategy for the next 1 to 5 years.

Industry: C&IP, Wholesale and Distribution
Service Line: SAP
Global Deployment Lead: 11 months

Served as Deployment lead for a global SAP implementation. Handled Integration Management and Cutover Management. Planned and managed integration test cycles, cutover and Go/No-Go process for multiple releases. Managed integration of multiple cross functional issues.

Industry: C&IP, Wholesale and Distribution
Service Line: SAP
Deployment Lead: September 2011 to August 2012

Served as Deployment lead for a global SAP implementation. Handled Integration Management and Cutover Management. Designed and managed integration test cycles, cutover and Go/No-Go process for multiple releases. Handled integration of multiple cross functional issues.

Industry: C&IP, Wholesale and Distribution
Service Line: SAP
Project Manager: June 2011 to September 2011
Served as interim project manager in Realization phase for EMEA (Europe) SAP implementation. Managed diverse global team of resources from Deloitte Belgium, Deloitte Germany, Deloitte UK, Deloitte Luxemburg and Deloitte USA. Handled FTS, PTP, OTC and RTR, ensured project completion within allotted timeline. Managed risk, created issue/risk management process introduced status management and incorporated metrics driven status reporting, conducted weekly deep dives with team leads, by freezing the design and introducing a change request process and conducting weekly integration meetings with process leads. Project was delivered successfully on time and within budget.

Industry: C&IP, Wholesale and Distribution
Service Line: SAP
Deployment Lead: 10 Months

Created multi release/multi wave deployment strategy for the client such as roadmap, timeline, team org structure, resource planning and conducted localization blueprint and requirement gathering. Supervised deployment of multiple releases successfully.

Industry: C&IP, Wholesale and Distribution
Service Line: SAP
Procurement and Maintenance Lead: 18 Months

Managed ‘Source to Contract’ and ‘Procure to Pay’ process teams where client’s bulk earnings are in rebates provided after payment is made to vendors. Handled supplier pricing and supplier collaboration. Managed EAM (Enterprise Asset Management) team for a client who has the largest fleet of tractors, trailers, forklifts and motorized pallets. Designed and created Strategic Sourcing, Category Management, Supplier Pricing, Supplier Network Collaboration, Supplier Relationship Management and Warranty Management. Assisted client in selecting RFID Fuel Management System and managed the design and development of SAP integration with RFID Fuel Management System. Managed a team of 63 resources.

Industry: Consumer Business Service Area: Enterprise Applications
Service Line: SAP
Project Manager: 10 Months

Managed project for one of the client divisions. Handled project towards the end of the Realization phase and delivered on time. Established excellent client relationship with executive management and successfully acquired a future project at one of their major tool division.

Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Project Manager: 11 months

Served as project manager for a client which is the largest Electric and Gas Utility Company in Puget Sound area having Thermal, Hydro and Wind generation facilities along with transmission. Displayed strong project management, client relationship, leadership skills. Handled P2P, SRM, P2D, EAM, PS and CS. Completed project on time and within budget. Coordinated with management to arrange for generation resources. Presented Blueprint to steering committee. Established and maintained excellent relationships with SC members and executive management. Handled Integration Test, Cutover Dress Rehearsals and Final Cutover.

(July 2007 to June 2008)
Technical Environment: SAP ECC 6.0
Industry: Mining Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Procure to Pay/EAM Lead: 7 months.
Client is the largest coal mining company in North America.

Served in the Peabody Energy in middle of Realization phase. Managed P2P and Maintenance. Identified integration design issues with O2C and R2R. Coordinated efforts between maintenance, procurement, sales and finance teams and resolved design issues. Handled design issues with some complex enhancements and interfaces. Identified and managed development and testing with Xmii and Xi. Enhanced training courses and role design. Handled and ensured completion of quality deliverables including unit test scripts, string test scripts, integration test scripts, BPPs, FRICEW functional. Managed execution of unit, string test and integration test cycle and the overall mock cutovers and production cutover.

(January 2007 to July 2007)
Technical Environment: SAP ECC 6.0
Industry: Public Sector Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Procure to Pay/EAM Lead: 17 months.

Handled P2P/Maintenance/Fleet team through full life cycle of project and ensured adherence to project deadlines. Managed project plan in all phases of the project including project prep, blueprint, realization, final preparation and post go live support. Created templates for Process, Sub-process, activity profile, unit test, string test and managed BPML process throughout the life cycle of the project. Designed and implemented complex custom solutions for expensed materials, road and fleet maintenance and managed FRICEW objects. Established team members in Procurement, PM and Fleet Configuration and managed all configuration cycles along with unit and string test execution in Realization. Managed P2P and maintenance scenarios in integrating test cycles and conversion during dress rehearsal and cutover. Managed SAP Solution, provided training to project core team and designed issue management process in Solution Manager.

(July 2005 to November 2006)
Technical Environment: ECC 5.0
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Process Lead: 7 months.

Streamlined processes and assisted client in complying inspections in line with Washington Utility Trade Commission (WUTC) guidelines. Assessed current SAP and business processes. Gathered information from stakeholders, identified bottlenecks, hand-offs, rework loops and non value adding activities in client’s processes and was responsible for combining and structuring processes. Developed Client’s business processes and designed new processes along with time intervals and escalation procedures for inspections and repairs. Developed course curriculum for process training, role mapping deliverable and assisted in creating training course material and conducting process training with client counterpart.

(November 2004 to June 2005)
Technical Environment: SAP 4.6c

Previous Experience

Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Quality Management Project Lead; 5 months.

Enforced SAP QM module at LCR (Lyondell-Citgo Refinery). Managed and oversaw team in designing and implementing QM. Handled QM integration with IM which, re-engineered and integrated QM processes. Performed conference room pilot for the client. Managed process re-engineering and design (As-Is, To-Be), created and managed QM scenarios, configuration, unit, string and integration test execution, training and post go live support.

(April 2004 to August 2004)
Technical Environment: SAP 4.6c
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
EAM Lead; 7 months.

Managed six onsite team and five offshore functional and ABAP developers, handling initial resource forecasts. Reviewed and monitored resource needs, identified changes and provided updates to release managers. Conducted survival training and conference room pilot. Handled PM/CS process design and overall PM process architecture, Fit/Gap Analysis, Integration Functional design, Data Conversion Strategy, Test Plan etc. Managed configuration of work order types, allocation structures, settlement profiles, valuation categories and designed and configured integration of work orders with CO especially for planned/actual costs and settlement.

(September 2003 to March 2004)
Technical Environment: SAP 4.6c
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Procure to Pay/EAM Lead; 8 months.

Designed and implemented LCR’s various SAP enhancement mini projects. Managed a team of three offshore workflow and ABAP developers. Developed and improved LCR’s Plant Maintenance, Procurement and Inventory Management business processes. Enforced automation of notification and work order process by implementing status management and workflow. Created complex custom enhancement for task lists including non stock materials in task lists. Designed and implemented new SAP procurement optimization functionalities including ERS, Invoice Plans, and Blanket Purchase Orders. Enhances and standardized class and characteristics data for material master and created various load programs in LSMW to load class and characteristics data.

(February 2003 to September 2003)
Technical Environment: SAP 4.6c
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Operations Lead; 12 months.

Served as Operations Lead for LCR’s upgrade from 3.1h to 4.6c. Handled eight onsite team, five offshore functional and ABAP developers in MM, PM, PS and SD modules. Assisted in creating proposal for upgrade and participated in contract negotiations. Managed resource forecasts, staffing and resource utilization. Handled team and ensured Deadlines are met for all tasks. Handled Test Scenario Plan and Test Execution. Handled PM related functions for the upgrade. Re-engineered notification and work order Process and handled SAP PM Configuration in line with new process. Re-designed work centers to include capacities and capacity utilization for evaluation and load leveling. Developed scheduling/dispatching process and configured planning table.

(January 2002 to January 2003)
Technical Environment: SAP 4.6c
Industry: Manufacturing Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
EAM Blueprint Lead; 4 months.

Supervised Plant Maintenance team for SAP implementation
Handled blueprint phase for designing DuPont’s corrective and preventive maintenance processes. Managed the design of Plan to Retire Assets process and provided overall EAM solution for asset lifecycle.

(August 2001 to November 2001)
Technical Environment: SAP 4.5b
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Procure to Pay Lead; 13 months.

Served as MM Lead for BP’s SAP implementation. Managed a team of 28 onshore and offshore functional resources including core team members from the client side. Managed capacity planning, resource scheduling and resource utilization for team. Assisted project manager in implementing scope management plan and scope change process. Handled expectation management between project and team resources. Provided performance feedback for resources. Oversaw Blueprint workshops and designed new Req to Pay and Inventory Management processes. Assisted in resolving configuration issues and monitored tasks and ensured deadlines are met. Managed and executed configuration cycles, unit and string tests, BPPs, FRICEW objects and conversions and handled P2P integration test cycles

(July 2000 to July 2001)
Chnical Environment: SAP 3.1h
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Senior PM Team Member; 8 months.

Served as senior consultant, managed implementation of PM module. Designed notification and work order process (As-Is and To-Be). Developed integration of work order process with Materials Management and Project Systems. Defined scenarios for notifications and work orders. Provided survival training to power users and conducted conference room pilot. Conducted fit/gap analysis, identified user exits for customization as per gaps. Prototyped, configured notification types, work order types, allocation structures, settlement profiles, priority profile, catalog profiles, catalog codes, task list profiles, maintenance strategies, user status in line with the To-Be process etc. Managed Notification and Work Order process design, overall notification and work order process architecture with MM and PS, Fit/Gap Analysis, Scenarios, Configuration rationale, Configuration design, Test Scripts, BPPs.

(January 2000 to August 2000)
Technical Environment: SAP 4.0b
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
P2P/IM Team Member; 10 months.

Handled As-Is and To-Be for both procurement and IM, assisted team lead in finalizing the Req to Pay process. Designed MM integration process with PM and PS. Prototyped and configured custom document types for requisition (separate for PM and PS), custom document types for purchase orders and document types for value and quantity contracts. Configured release strategy for requisitions, purchase orders and outline agreements. Modified account assignment categories and item categories. Configured new material types, modified configuration for material master as per requirements and configured split valuation for hydro carbon materials. Configured account determination and output/message determination and calculation schema. Delivered Use Cases, Procurement and IM scenarios, Configuration design, Unit and Integration Test Scripts, Training scripts.

(March 1999 to December 1999)
Technical Environment: SAP 3.1h
Industry: Energy Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Independent P2P/IM/WM Consultant: 20 months.

Participated in as-Is and To-Be for both procurement and IM. Spearheaded various design workshops in finalizing the end to end Source to pay process. Designed MM integration process with PM and PS and IM and WM processes. Prototyped and configured custom document types for requisition (separate for PM and PS), custom document types for purchase orders and document types for value and quantity contracts. Organized release strategy for requisitions, purchase orders and outline agreements. Modified account assignment categories and item categories. Configured new material types, modified configuration for material master based on requirements and configured split valuation for hydro carbon materials. Configured account determination, output/message determination and calculation schema. Completed deliverables including Use Cases, Procurement and IM scenarios, Configuration design, Unit and Integration Test Scripts, Training scripts.

(Aug 1997 to March 1999)
Technical Environment: SAP 3.1h
Industry: Manufacturing Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Independent MM Consultant; 17 months.

Served as independent contractor and under contract to PWC. Involved phases of implementation and in as-Is, To-Be. Assisted team lead in finalizing Req to pay process design. Defined Procurement and IM scenarios, developed Functional specs for RICEF objects, Configuration Designs and Test Design. Configured new document types, released strategies, output/message determination, pricing conditions, valuation classes, account determination, material types, new movement types, field selection for material master/requisitions/PO/contracts, partner determination schemas for Vendor account groups and PO, Vendor account groups and Vendor Evaluation. Created and developed test scripts for unit, string and integration tests. Assisted leads in preparing and executing UAT, created plan for cutover activities, assisted lead in deployment readiness plan and contingency plan.

(March 1996 to July 1997)
Technical Environment: SAP 3.1i
Industry: Manufacturing Service Area: Enterprise Applications
Service Line: SAP Additional Service Lines
Independent MM Consultant; 13 months.

Served as MM team member, participated in the process design, as-Is, To-Be. Conducted workshops, authored fit/gap and developed functional specs for RICEF objects. Handled Configuration Design. Configured all aspects of procurement, including document types for both reqs and POs, release strategies, account assignment categories, field selection groups for reqs and POs, output/message determination, account determination, pricing conditions for POs, partner determination schemas for vendor account groups and PO, vendor account groups, vendor evaluation, split valuation and valuation classes.. Developed test scripts, assisted leads in preparation and execution of UAT. Created BPPs, trained power users and assisted other team member resolve configuration issues.

(Oct 1994 to Jan 1996)
Technical Environment: SAP 3.1i
Industry: Energy Service Area: Technology Integration
Service Line: Operations Excellence Additional Service Lines
System Analyst/Software Development Manager; 96 months.

Handled Improvement and Custom Development Projects. Served as Business Analyst for UMCL (major software Development Company) in New Delhi, evaluated current business processes of clients including areas in procurement and inventory management. Involved in various software development projects for major clients like Indian Oil Corporation, Bharat Petroleum Corporation, Oil and Natural Gas Commission (major oil companies in India) and bharti (major telecommunication company in India). Analyzed and evaluated current processes, recommended process improvements and design overall supply chain including planning, forecasting, procurement, inventory management and plant maintenance. Managed various business cases and developed Cost Benefit Analyses and FITs for Clients.
Promoted to Software Development Manager and managed a team of software experts in various projects. Implemented projects and accomplished an excellent record of meeting task and project deadlines.

(March 1987 to July 1994)

System Experience

Software / Products: SAP MM (expert), SAP PM (expert), SAP QM (expert) SAP PS, Mercury, SAP Solution Manager, DIPPR
Development Tools / Languages: Basic knowledge of ABAP/SAP table structure. Good Knowledge of SAP MM/PM/PS/QM tables.
Hardware / Operating Systems: UNIX, Windows NT, Windows XP
Middleware / Databases: Oracle 9i
General Tools: Microsoft Office, Microsoft Project, Microsoft Visio,

Education

Post-Graduate Diploma in Marketing and Sales Management (MBA)

Major Courses:
Marketing Principles, Advertising, Business Law, Business Economics, Sales Management and Promotion, Applied Psychology, Market Research.

Rajendra Prasad Institute of Communication and Management, New Delhi, India.

Bachelor’s Degree in Commerce.

Major Courses:
Financial Accounting, Business Management, Money Banking and International Trade, Statistics, Mathematics, Economics.

GND University, Amritsar, India.

Training
Completed following courses from SAP America:

• Cross-Functional Customizing in MM, one week – Dallas, USA.
• Consumption based Planning and Forecasting, two days – Detroit, USA.
• Pricing in Purchasing, two days – Chicago, USA.
• Inventory Management, one week – Boston, USA.
• Plant Maintenance/Customer Service Academy, five weeks – Toronto, Canada.
• Document Management System, three days – Dallas, USA.
• Plant Maintenance Delta, four days – Boston, USA.
• BW Data Warehousing, one week – Chicago, USA.
• Variant Configuration, one week – San Francisco, USA.
• Quality Management, one week – Philadelphia, USA.

Foreign Language Skills
• Hindi – Fluent
• Punjabi – Fluent

Internal References

Brian Scott, Philadelphia, +1 302 494 8899, briascott@deloitte.com
Phil Edwards, Costa Mesa, +1 714 272 3355, phedwards@deloitte.com
Anthony Perroni, Houston, +1 713 982 3758, aperroni@deloitte.com

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