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EXECUTIVE ASSISTANT

Multifaceted and goal-oriented professional with valuable experience in office management, customer service, and key business functions. Highly organized and detailed adept at providing executive administrative direction and business office operational strategies critical to organizational success with proven ability in planning, organizing and facilitating meetings, events, and overseeing several projects simultaneously. Proactive with excellent interpersonal and communication skills, experienced in working with different personalities as well as working on own initiative.

Core Competencies
Organizational Leadership • Customer Service • Administrative Functions • Scheduling • Purchasing
• Interdepartmental Coordination • Reports Preparation • Records Management • Office Correspondence

PROFESSIONAL EXPERIENCE

Catholic Health Services of Long Island • Rockville Centre, NY / Melville, NY 07/2000 – Present
Executive Assistant & CHS Associate – Managed Care and Revenue Cycle Department
Provide administrative support to the VP and Director of Managed Care and Revenue Cycle, and Sr. Vice President of Finance. Handle research, office correspondence, business letters and memorandums for signature.

• Assist internal and external departments with problem resolution regarding payment discrepancies. Respond to phone inquiries from insurance companies and hospital employees on managed care and payer issues.
• Maintain and update 36 managed care insurance contract books for all CHS facilities to ensure payer contracts are fully-executed and current.
• Provide insurance data for all entities in the CHS System. Maintain current hospital accreditation certificates, insurance certificates and operating certificates for all CHS facilities.
• Plan and coordinate activities of Managed Care contracts. Collaborate with insurance company representatives and physician offices on hospital contracting and payer claim issues.
• Process payer credentialing applications, and prepare payer financial data spreadsheets.
• Order and maintain all departmental office supplies and equipment.
• Coordinate meetings, maintain calendars, and prepared minutes for Board and Physician Meetings.

OTHER RELEVANT EXPERIENCES
Executive Assistant / Secretary Office Temp Assignments, Nassau & Suffolk Counties 11/1999 – 07/2000
Executive Assistant St. Francis Hospital -The Heart Center, Roslyn, NY 08/1998 – 11/1999
Office Administrator Tiffany & Co., Manhasset, NY 04/1998 – 08/1998
Executive Assistant/HR Liaison MCI Telecommunications, Garden City, NY 10/1989 – 04/1998
Executive Assistant M. Fortunoff of Westbury, Westbury, NY 04/1988 – 04/1989
Executive Assistant/Office Manager Goldome Realty Credit Corp, Carle Place, NY 1982 – 1988
Owner and Operator Own Retail Business E. Rockaway, NY 1978 – 1981
Executive Secretary Simon & Schuster – New York City, NY 1976 – 1978
Executive Secretary CBS Records – New York City, NY 1974 – 1976

EDUCATION AND CREDENTIALS

Administrative Professional Online Certificate Program; Molloy College – Long Island, NY, 04/2012 – Present
Completed Part I – Microsoft Office 2007 Specialist (480 hr. online program); “Procedures & Theory” with 98.8% grade

Computer Certificate Training; CompUSA – Garden City / New Horizons – Westbury, NY, 1998 – 2002
Corporate Compliance and HIPAA Compliance Certificate, 2000 – 2012
Health Care Compliance Strategies (HCCS) Certificate, 2000 – 2011
Business Academic Diploma; Oceanside Senior High School – Oceanside, NY, 1972

COMPUTER SKILLS
Microsoft Windows 2003; Microsoft Office 2007: Word, Outlook, Excel, PowerPoint, WordPerfect
Web Research, Shorthand (Gregg), Typing (approx. 70 wpm)

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