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The sample below is for a Finance and Operations Management Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Finance and Operations Management Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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Results-focused, quality-driven with extensive experience in finance and operations management demonstrating consistent achievement of objectives, strong multi-tasking and service skills, and dedication to organizational goals. Analytical and logical thinker recognized ability to handle various financial functions. Dependable with acknowledged reputation for integrity, sound business acumen and versatility in adapting to new roles, tasks, applications, and environments. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions. A team player with effective interpersonal and communication skills, adept at driving customer loyalty initiatives and productivity gains through effective and efficient customer relationship management.

Core Competencies

Operations Management • Financial Analysis • Client Relationship Management • Research & Analysis
Customer Service • Organizational Leadership • Policies & Regulations Compliance • Process Improvement
Data Analysis & Management • Database Management • Training & Development


JPMorgan Chase, Brooklyn • NY 5/2007 – end-date
Position Held
Retrieved and analyzed data from various sources and systems and created import specification to transfer files directly into an access database. Determined and provided solutions to correct discrepancies across various data sources. Created database dashboard and metrics module to assist in identifying risk issues for account openings and track market openings. Provided easier, consistent and efficient data entry utilizing formalized SDLC process, which improved reporting, and improved tracking and management. Created reporting tool using MS Access to assist users track account opening requests and provided data repository, which tracks on-going performance and life cycle. Established auto-reporting database utility for the new business implementation group and account set up and documentation team, which provides custody account status information and client, based transition metrics. Handled daily/weekly/monthly reporting requirements, facilitated in-house training on database functionality and maintained data input files. Participated in creating an organizational hierarchy for Client Service Coverage in the Scots utility by updating employee to client relationships and relationship management profiles in line with the static data maintained on JP Morgan’s proprietary custody. Established and maintained ASD Control Log database, which stores and captures all accounts reserved and opened by the WHEM ASD team to replace existing manual process. Created reporting or individual account lookup, ensured integrity of data and version control are protected and Controlled access rights. Created a Microsoft access database which allows ASD log Titan and GTI reserved accounts to be manually entered via an input form or uploaded via pre-formatted excel spreadsheet which eliminates manual process and ensured data’s are stored for accounts reserved. Served as SME for ASD functionality, systems, and procedures. Created database to track market request, ensuring accounts are opened in the markets on a timely basis and tracked issues with market openings.

JPMorgan Chase, Brooklyn • NY 5/2006 – 5/2007
Market Resolve – Consultant
Developed and maintained database for Deal Management Team used as central repository to schedule new, high profile deals and RFPs. Integrated electronic checklist to ensure project management tasks are performed including deal assignment, analysis and post conversion follow-ups. Spearheaded automatic running of all reports for Management and metrics. Implemented and supported database for Transition Management and Client Technology Support, which captures team’s end-to-end process. Created and utilized Microsoft access database to gather and analyze domestic and global accounts. Highlighted new accounts and maintained accounts with incorrectly coded risk indicators. Prepared daily and weekly high-level financial reports and adhoc reports. Developed tools to track markets indicating complete and outstanding markets per client.

Brooklyn Tabernacle, Brooklyn • NY 6/2005 – 5/2006
Established and enforced data management for departments/offices and Direct mail for more than 20, 000 mails received from donors by mail, online and events. Created project plans, scheduled resources to execute plan and monitored progress. Designed and created databases for several events, conferences and for registration and student tracking for The Downtown Learning Centre.

New York ABC Health Plan (Continuum MSO), New York • NY 6/2004 – 6/2005
Database and Reporting Analyst
Created database to track and report periodic post-payment audit for processed claims on behalf of the MSO. Created monthly report for Executive Leadership at Continuum and HIP. Assisted Claims Director in analyzing quality performance of all processed claims. Prepared claims, utilization and operational reports. Created reports for post payment audit support for claims processed for the MSO for distribution to Continuum departments and divisional leadership. Ensured and audited compliance with policies and procedures for claims and UM staff. Performed tasks associated with Monthly Capitation.

New York Presbyterian Hospital System, New York • NY 8/2002 – 5/2004
Managed Care Financial Analyst
Supported Managed Care department in evaluating, negotiating and monitoring managed care contracts and activities. Evaluated department needs and project specifications for managed care programs. Designed database to maintain systems and procedures to ensure accurate and timely information related to managed care activities. Gathered and analyzed data to support new business development such as new managed care products and other initiatives, using Microsoft access. Analyzed and reported overall financial performance of NYPH hospitals in terms of managed care profit and loss, payor mix, volume, length of stay, case mix for specific NYPH hospitals.

Mount Sinai Hospital 1/1996 – 5/2004
Position Held
Provided analytic support in developing managed care contracting strategy. Assisted in preparing payor contract negotiations, new pricing and contracting arrangements, negotiating ad hoc patient referrals and resolving contract issues. Handled implementation and maintenance of contract management system. Reviewed global pricing, identified hospital charges and payments and analyzed data. Processed adhoc/one time deals from payor/institution notification to completion. Coordinated with IPA and finance, ensured global reimbursement and disbursements are done in a timely manner. Utilized mainframe, PC-based spreadsheet and database management software to gather and analyze financial and utilization data using various data sources, including insurer claims/eligibility/UM data, hospital billing data, payor’s physician fee schedules and Medicare RBRVS fee schedule. Prepared internal risk contract management reports with summarized and detailed financial and utilization information indicating fee for service and pmpm basis by payor, type of provider and by specialty.

Network Development Analyst
Managed provider database, which contains all information needed to track physicians for creating credentials, network development and developing physician directories. Generated provider quarterly and annual directories and prepared monthly departmental reports for the Management Committee Executive Boards. Developed and managed databases to track departmental projects. Analyzed, identified and reported significant changes to network configuration and market information. Supported network development, contracting and credentialing projects.


Degree Title, Year Graduated
St. Joseph Convent, Trinidad and Tobago

Advanced Math & Economics, Year Graduated
Oxford and Cambridge

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