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The sample below is for General Store Manager Retail Grocery Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a General Store Manager Retail Grocery Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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RETAIL/GROCERY

Dynamic and efficient professional with extensive experience managing in customer-driven and dynamic industries and recognized success handling customer service functions with proven ability to work effectively in busy environments with positive results. Highly organized and self-directed leader with strengths in recognizing and accelerating peer’s strengths, delegating the right task to the right person, and building teams that can conquer any challenges. Strategic thinker and effective decision-maker recognized ability to lead productive teams and exceed customer service goals while ensuring execution of all quality and corporate operations policies. Strong technical and business qualifications with an impressive track record of hands-on experience in operations management and business development. A highly dedicated individual and a proven leader with documented success in progressively dynamic and challenging positions, with working knowledge of the principles and techniques of effective supervision. Proactive and results oriented with excellent interpersonal and communication skills and experienced in working with different teams and individuals at all levels from diverse cultural and socio-economic backgrounds.

Core Competencies
Organizational Leadership • Business Development • Operations Management • Sales & Marketing • Staff Supervision Staff Development • Strategic Planning & Implementation • Process Improvement • Customer Service

PROFESSIONAL EXPERIENCE

Sears Holdings 4/1977 – 4/2012
General Store Manager
Served as General Store Manager, managed operations and handled several profitable Kmart Stores. Planned and directed daily operations of the store and specialty departments. Maintained a consistent business focus with the goal of meeting or exceeding financial plans established for the store. Delivered and ensured staff consistently delivers customer service commitment by modeling positive resolution of challenging customer service issues and concerns to the customer’s satisfaction. Maintained effective communication with Department Supervisors, Sales Associates and the Operations Manager. Monitored all areas of the sales floor in accordance with store standards. Maintained store merchandise presentation standards. Reinforced performance standards established to control shrink and potential loss to store. Assisted in coordinating successful completion of new store opening process. Assisted customers in all aspects of store services, handled complaints and inquiries. Ensured compliance of employees with established security, sales, record keeping, and employee handbook policies. Implemented and enforced established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept. Supervised, and disciplined all store employees according to company policy. Managed finance, interpret and analyzed data’s. Planned yearly goal and established sales targets. Increased store profits by reducing operating expenses, improving inventory shortage.
KeyHighlights:
• Successfully managed four stores in Ohio including stores in Hilliard, Gahanna, London and Columbus.
• Successfully increased profit in Hilliard and recognized as the highest increasing store in term of profitability in the region.
• Successfully managed store in Columbus Ohio market from 1995 to 2012.
• Successfully managed store in Gahanna and increased sales and profit in just a year.

EDUCATION AND CREDENTIALS

High School Graduate, 1978
Marquette Senior High School

TRAINING AND DEVELOPMENT

HR People and Problems Advanced Training 2012
Waste Management School 2011
Food and Safety Training 2012
Inventory Management 2012
Advanced Financial Analysis

PROFESSIONAL AFFILIATIONS

Chamber of Commerce Member
Hilliard Dare Member

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