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HEALTH CARE ACCOUNT MANAGEMENT

Dynamic and service focused professional with strong working background in healthcare and clinical account management strategies. Dependable and keen to details with in-depth knowledge of professional nursing principles and techniques, capable of providing reliable care to patients. Self-motivated with advanced organization, coordination, and presentation abilities, effective in improving customer relations. Professional, personable, with effective customer service and communication skills, adept at building productive relationships and building rapport with patients, staff, and individuals at any level or background.

Core Competencies
Health Care Plan Administration • Patient Care • Doctor Assistance • Medication & Rehabilitation
• Clinical Account Management • Clinical Exposures • Policies/Procedures Compliance • Medical Records

PROFESSIONAL EXPERIENCE

Kinetic Concept Incorporated • Austin, TX 08/2007 – Present
Clinical Account Manager
Handle sales and clinical development with primary contacts including home health agencies, skilled nursing facilities, wound care clinics, and physicians. Demonstrate the clinical application and cost of products and services utilizing KCI’s selling model. Educate patients and family members on the use and treatment of V.A.C. therapy.
• Collaborate with in-service nurses and physicians on the utilization and mechanisms on both V.A.C. therapy and Graft Jacket in and out of the operating room.
• Ranked in Top 10% for Clinical Account Management Program in 2010 and throughout 2011.
• Achieved 110% Club in 2008, 100% Club in 2010, and 110% Club in 2011
• Nominated by management to attend Accredited Course Education (ACE) Program in 2011, and to attend Presentation with Impact Course in 2010.
• Initiated and executed eight Wound V.A.C. Storage Management Contracts in 2009 and 2010.
• Received four High Five Awards from external customers.
• Acknowledged as Top Gun District Award for Utility in Use at 120% to plan in 2008.
• Ranked #7 of 225 Clinical Account Managers in 2008.

Mt. Diablo Hospital • Concord, CA 11/2005 – 2007
Wound Care Nurse
Provided preventative care and treatments for patients with chronic, acute, and surgical wounds. Initiated a treatment plan to obtain optimal wound healing. Facilitated educational events for nursing staff within hospital facility.
• Participated and completed an Evidenced Based Practice Research program affiliated with UCSF and Stanford to assist with Magnet status for Mt. Diablo Hospital.

OTHER RELEVANT EXPERIENCES
Wound Care Nurse Cornerstone Hospital • Austin, TX 2003 – 2005
Agency Nurse (Telemetry, Urology, Neurology) Corpus Christi • Austin, TX 2001 – 2003
Emergency Room Nurse North Bay Hospital • Aransas Pass, TX 2000 – 2001

EDUCATION AND CREDENTIALS

Online RN-BSN Program, 2012; University of Texas at Arlington – Arlington, TX
Associate of Science in Nursing – RN, 2001; Del Mar College – Corpus Christi, TX

LICENSES/CERTIFICATIONS
Texas State Board of Nursing – Registered Nurse, expires by 2013
Wound Care Certified, expires by 2017
Certified Wound VAC Application, expires by 2012
Accredited Continuing Education (ACE) Certified, completed on 2010

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