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HEALTHCARE ADMINISTRATION/MANAGEMENT

Patient Care…….Time Management…….Project Management…….Infection Control……Delivering Results
A proven Healthcare Manager and Administrator with extensive experience in MDS/RAP completion and development of planned care for incoming patients, organizational and program coordination successes. Experienced Extended Care Services contributor that provides key administrative oversight and MDS assessments that maintain regulatory compliance. Seek to obtain a challenging and dynamic HealthCare Administrative position where organizational expertise and professional service skills are highly valued.

EDUCATION / CERTIFICATIONS / LICENSURE

M.S., Management Healthcare Administration – New England College, Henniker, NH 2011
B.S., Nursing – University of Maryland, Baltimore City, Maryland 2004
A.A., Nursing – Howard Community College, Columbia, MD 1998

Certifications:
VISN 17& 18 Nurse Manager Academy 2011
LPN Nursing Certification – Howard Community college, Columbia, MD 1997
Gerontology Certification 2011
AANAC Certification in MDS 2008
Infection Control Practioner Certification 2008

Licensure:
RN – state of Maryland, License # R152469 – Jan. 2005

PROFESSIONAL EXPERIENCE
2011 to Present: Interim Nurse Manager – Facility Name, City, ST
 Serve as Interim Nurse Manager for psychiatric inpatient mental health unit with 22-bed facility, 6 female beds, 8 Geripsych beds and 8 male beds, and oversee staff of 30 comprised of 12 RNs, 6 LVNs, 10 Psychiatric Technicians, and 2 Social Workers.
2009 to 2011: MDS Coordinator – VA North Texas Healthcare System, Dallas, TX
 Oversaw the RAI process for 124-bed transitional care unit with average of 25 admissions and discharges weekly.
 Coordinated both MDS/RAP completion and development of initial and primary planned care for all new and current Veterans in facility.
 Collaborated with interdisciplinary team to assure comprehensive plan of care was in place and that all staff and family members were kept informed.
 Scheduled routine MDS assessments to maintain compliance with regulatory timeframes and communicated any changes or updates to all team members in weekly team meeting.
 Member of the Community Living Center Quality Improvement Team, and successfully reviewed each month all MDS quality indicators and report findings to monthly Performance Improvement team.
2007 to 2009: Nurse Manager (GLTC) – VA Maryland Healthcare System, Perry Point, MD
 Effectively monitored and assessed nurse provided care and quality of resident care.
 Developed and implemented all necessary changes in delivery and evaluated results of any action taken.
 Identified and resolved nursing and interdisciplinary problems that impeded patient care utilizing conflict resolution initiatives that promoted workforce collaboration.
 Effectively communicated appropriate facility policies, procedures and standards to staff, and effectively utilized nursing process in managing, developing, implementing, and evaluated each individual’s plan in collaboration with interdisciplinary team that garnered specific clinical outcomes.
 Ensured cost-effective use of personnel and material resources, and forecasted personnel resource requirement for long-range unit based program planning.
2005 to 2007: Assistant Director of Nursing – Genesis Catonsville Commons Baltimore, MD
 Participated in development and implementation of philosophy, nursing objectives, policies and procedures, and standards of nursing care following goals of Genesis Elder Care Center.
 Collaborated with Director of Nursing in assessment of quality of nursing care being delivered and recognized need for improvements or changes nursing practices.
 Developed and evaluated orientation program for nursing personnel; oversaw orientation of new nursing employees in Staffing Director’s absence.
 Performed daily rounds effectively evaluating patient care, progress of individual employees, monitored nursing practices, and assisted personnel with nursing and educational requirements.
 Provided assistance with on-site evaluation of employee performance and assessed need for progressive disciplinary action, and participated in employee conferences, as requested by the Director of Nursing.
 Verified safety of all center customers in order to minimize potential for fire and accidents, and ensured center adhered to legal, safety, health, fire and sanitation codes by familiarity with current role in carrying out center’s fire, safety and disaster plans and current MSDS.
 Assured MDS, MMDS, RAPS, and care plans for customers on the unit were completed in timely manner and complied with all nursing center/regulatory and reimbursement policies.
 Served as liaison for customers, families, visitors, and staff to successfully resolve concerns and issues, always with the goal of customer satisfaction.
 Coordinated Q. I. program for nursing center, and focused on customer service first and foremost, ensuring customers and families received superior service in a caring and compassionate atmosphere that recognized the individuals’ needs and rights.
2004 to 2005: Nurse Manager – St. Elizabeth Rehabilitation and Nursing Center Baltimore, MD
 Supervised 20 staff members that included RN, LPN, CMA, and CAN skilled nursing staff, and effectively determined proper course of treatment for geriatric residents.
 Maintaining and providing accurate and complete documentation of care, coordination medical orders, planning patient care with staff, and caring for geriatric patients with complex, multi-symptom illnesses and conditions.
 Provided training and management of nursing aides and new employees, actively promoting a team-based care environment and provided continuous education to nursing personnel on behavioral, psychomotor, and communication skills, and emphasized effective rehabilitative, restorative, and preventive care techniques.
2002 to 2004: RN Supervisor – Perkins State Psychiatric Hospital Baltimore, MD
 Performed assessment of new residents and performed patient evaluations and treatment planning, administered medications, and oversaw emergency crisis intervention, patient charts and general patient care.
 Evening supervisor cross trained for involvement in numerous therapeutic environments, with facility housing patients ranging from awaiting trial for murder, to involuntary inpatient stay.
 Successfully maintained a safe and secure environment for staff and patients, and assisted with unit-based medication management as required.

Early Career:
1999 to 2002: Nurse Case Manager – Emerge Inc., Baltimore, MD
1996 to 1999: Staff Nurse – Lorien, Columbia, MD

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