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The sample below is for a Hospitality Management Professional CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Hospitality Management

 A strategic, visionary, and dynamic make it happen leader who creates a “Customer Destination” business through creative and innovative “branding” strategies. Extensive track record of driving consumer loyalty, and brand equity in the hospitality industry, seeking a forward thinking organization where leadership, overall direction, and experience will create a powerful and engaging value proposition.
 Exhibit high visibility, capable of moving business to the “next level”, building a strong customer-centric staff, and compelling brand and value initiatives that will create a unique and sought after destination for consumers. Able to effectively and efficiently manage all regional hotel operations that achieve planned goals for integrity, revenue, house profit, while maintaining company standards for guest satisfaction, quality assurance, and asset protection

CORE STRENGTHS

 High Quality Guest Services
 Leadership
 Integrity
 Increased Revenues
 Quality Assurance
 Asset Protection
 Business Development
 Customer Satisfaction
 Staff Recruitment
 Conflict Resolution

PROFESSIONAL EXPERIENCE
Hilton Hotel, Anaheim, CA 2007 to Present
Hotel Manager (2011 to Present)
Executive Assistant Manager (2007 to 2011)
 Oversee all hotel operations, staff management, resolve all guest conflicts or issues, and provide a best-in-class customer destination experience.
 Highly visible manager, successfully directing housekeeping, facility maintenance, and provide strategic coordination for all hotel leasing, service agreements, and vendor and community partnerships.
 Focus on maximizing profitability while presenting guests with stellar service and support while providing team member satisfaction.
 Direct daily quality processes, budget controls, profit goals, and establish business requirements with hotel owners and corporate offices.
 Sit on the following Community Boards: Anaheim Transportation Network and Board of Directors Anaheim Resort Maintenance District, Managing Board Member.
Director of Rooms – Hilton Anaheim, CA 2005 to 2007
 Performed key direction and oversight of guest contact departments, managers and team members, provided guidance, leadership and delegation of duties to department heads, and ensured guest satisfaction for all departments.
 Held overall budget approval authority for room division departments, and critically monitored room performance, productivity and adherence to budget goals.
Director of Front Office – Hilton Anaheim, CA 2000 to 2005
 Strategically managed all front Office operations that ensured profitability, cost control measures were adhered, and quality standards were demonstrated, that ensure total guest satisfaction, loyalty and repeat business.
 Provided key motivational initiatives for front office team, hired, trained, and managed personnel schedules and duties.
 Monitored room reservations, and revenue management performance, and oversaw groups, events, and tour programs.

Early Career:
Director of Front Office – Hilton Mission Bay Resort, City, ST – 1999 to 2000
Assistant Director Front Office – Hilton Anaheim, CA – 1997 to 1999
Reservations Manager – New York, NY LLC – 1996 to 1997
Reservations/PBX Manager – Harrah’s, Las Vegas, NV – 1990 to 1996
Front Desk Supervisor – Embassy Suites, Costa Mesa, CA – 1988 to 1990

EDUCATION
B.A., Communications – University of Nevada, Las Vegas, NV – 1994

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