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The sample below is for a Hospitality Professional CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Hospitality Professional

 A strategic, visionary, and high energy “make it happen” leader seeking a career change into the hospitality capable of creating a “Customer Destination” experience by providing customer-centric service and support strategies. Known for driving consumer loyalty, and brand equity in the hospitality industry. Searching for a forward-thinking organization where leadership, overall direction, and a positive and friendly service, will create a powerful and engaging value proposition.
 Exhibit high visibility, capable of moving business to the “next level”, building a strong customer-centric staff, strong brand and value initiatives that will create a unique and compelling destination for consumers. Able to effectively and efficiently manage all regional hotel operations that achieve planned goals for integrity, revenue, house profit, and maintain company standards for guest satisfaction, quality assurance, and asset protection.

CORE STRENGTHS

 Staff Training/Development
 Performance Enhancement
 Conflict Resolution
 Quality Assurance/Asset Protection
 Leadership/Integrity
 Customer Satisfaction
 Hotel Operations
 Customer Destination Experience

PROFESSIONAL EXPERIENCE
Guest Services – Hotel Name, City, ST 2010 to Present
 Accurately represent a pleasant and friendly customer destination experience beginning at the front desk and continuing through the end of each patron’s stay.
 Verify all housekeeping is best-in-class and that each customer has the service and support that denotes a winning hotel experience, repeat business, and ongoing consumer loyalty.
 Provide greater emphasis on excellence in guest services and capable of up-selling of any additional hotel services.
 Greet and register guests, provide room assignments, and accommodate special requests when possible.
Executive Director – Regional Programs Incorporated (RPI), Dayton, OH 1986 – 2010
 Set the focus, direction, and business goals for this nonprofit drug and alcohol intervention programming organization, and successfully oversaw all staff recruitment and training initiatives for 10 paid personnel and 14 volunteers.
 Managed all administrative and accounting functions and coordinated with outside auditors on financial reporting, and oversaw service expansion of the organization.
 Successfully restructured 2007-2008 programming and fundraising operations to attain $100M in annual financial improvements.
 Developed self-funding for RPI that allowed 20 years of operations after the Ohio funding was reallocated to the County Mental Health Boards.
 Expanded client service base of the organization from the initial single court client to more than 15 court jurisdictions through relationship building and promotion of program.
 Developed educational programming based on understanding of client and clinical requirements.
 Directed staff compliance for superior ratings with the Ohio Intervention Program Certification and Fundraising Licensing as a registered Charitable Trust.
 Served more than 22,000 clients in programs for DUI offenders, drug and alcohol awareness, anger management, and petit theft, and maintained open communications with applicable court personnel.
 Maintained the highest client satisfaction ratings of all competitive program providers in Southwest Ohio.

Early Career:
Executive VP & COO – Drescher Corporation, Dayton, OH
Senior Financial Analyst – Lykes Corporation , Youngstown, OH
Profit Analyst -Ford Motor Co., Detroit, MI

EDUCATION
Graduate Course Studies – Youngstown State University, OH – GPA 3.85
B.S., Business Administration – University of Colorado Boulder – GPA 3.75 (National Business Honorary)

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