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The sample below is for a Implementation Project Manager Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Implementation Project Manager Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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ACCOUNT / PROJECT MANAGEMENT

Dynamic, motivated and agile Account and Project Professional with a proven track record in managing business sales accounts, fostering sustainable key relations and providing strong account support while driving brand growth and improving sales. Experienced Account Manager recognized for project oversight for implementation and conversion success while leveraging outstanding account service and support. Foster strong account relations to ascertain clients’ needs and focus on the services that will provide business ROI. See an Account and/or Project Management role where experience, account support and service are held at a premium for a world-class organization poised for growth.

Core Competencies
Project Implementation Support • Client Relations • Communications • Customer Service
Account Management • Process Efficiencies • Operations Improvement • Account Development

PROFESSIONAL EXPERIENCE
e-MDs, City • TX 2011 – Present
Implementation Project Manager
Provided project support, guidance and implementation oversight for EMR and p.m. software for medical facilities and clinics. Foster strong client relations and ensure minimal disruption to business while project is in progress. Ensure client expectations are met and that all project deliverables are completed on time and budget.
Key Highlights:
• Promote and retain key customer relations that improved business referrals, repeat business and continued customer loyalty.
• Oversee workforce utilization strategies that provide project efficiency, cost containment strategies and ensure project is completed in a timely manner.

Bay Bridge Administrators, LLC, City • TX 2008 – 2011
Senior Account Manager, Client Services
Oversaw all Account oversight and provided excellent client service and support in providing execution and termination of 403(b) & 457(b) contracts between clients and investment providers. Ensured maintenance of Plan Documents for effective operations of client retirement plans. Kept all accounts in compliance and collaborated with clients and vendors via conference calls. Performed quarterly and annual audits for IRS compliance regulations and effectively resolved critical escalations on behalf of client and investment providers.
Key Highlights:
• Improved communications between clients and investment providers that maintained overall compliance.
• Recommended creative new ways to improve BBA Website for IRS compliance and accessibility.
Construction Data News, City • TX 2007 – 2008
Senior Sales Associate
Managed the sales pipeline, lead generation initiatives, and utilized various marketing and advertising formats to prospect for new clients, both in print and over the internet. Developed and presented value adds sales presentations that focused on company products, client needs and ROI.

The Boon Group, City • TX 2004 – 2007
Senior Key Account Representative/ Benefits Consultant
Effectively resolved escalated account issues focused on claims, benefit exclusions, and maintained open communications between account managers and key employer accounts. Completed accurate consultation/verification of benefits and claim status for clients and medical providers and processed medical claims from providers and clients.
Children’s Hospital of Austin, Austin • TX 2002 – 2004
Medical Billing /Scheduling Representative
Forged strong relationships with patients and family members to build a positive environment during economically stressful situation. Provided sound financial counseling for patients that did not meet deductibles, had current past due or delinquent account balances. Strong knowledge of medical coding, billing, batching, researched, and authorized inpatient consultations.
Key Highlights:
• Completed all insurance communications regarding patient insurance carrier to gain authorization on pre-certification approval process for patients’ admittance for medical procedures.

World Financial Group, City • TX 2002 – 2010
Licensed Financial Services Representative
Provided financial services advise to current and potential clients focused on financial and retirement needs.
Successfully recruited and trained all new sales associates for financial services career. Maintained regulatory compliance with Texas Department of Insurance and all state and local vendors.

CREDENTIALS

General Lines License / Group 1 – Mar. 2002 – Present.
Anti-Money Laundering Certification – June 2002 – Present.
HIPAA Certification – Oct. 2010 – Present

Technical Skills:
Microsoft Word, Microsoft Excel, Microsoft Access, Outlook 2007 & 2010, Adobe Acrobat Professional 8
Power Point, Snagit Editor 9, FileZilla Client, Parature

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