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INFORMATION TECHNOLOGY

Accomplished and dynamic professional with solid and diverse experience in the field of Information technology. Proficient in computer hardware, software, servers, security system and other peripherals with updated knowledge in current technologies in networks and equipment, and other cutting-edge applications. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Highly dependable in delivering effective issue resolution and user technical support utilizing various system, with strong ability to assimilate job requirements, and successfully implement and complete projects. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients.

Core Competencies
Network & Systems Administration• Network Design & Management • Performance Improvements • Systems Security & Disaster Recovery Planning • Project Management • Software/System Implementation • Network Installations • Technical Support • Diagnostics & Troubleshooting • Strategic Technology Planning • Network Monitoring • Biometrics • Fiber Optics

PROFESSIONAL EXPERIENCE

PCSS 2008 – Present
I.T. Director
Served as Network Administrator for small businesses such as Medical, Law offices, Restaurants, DoT, Retail and Distribution Warehouses in Birmingham, Alabama. Scheduled weekly assignments, verified accounting and ensured projects are completed on time. Managed Network topologies, Network Load Balancing, Biometric Systems, Controlled Gate Access and Network Cameras. Handled and resolved inquiries from staff, administrators, service providers, site personnel and outside vendors. Provided technical assistance and support. Configured and maintained Cisco Firewalls, VPNs and other network-based security appliances used to secure access to vital business applications. Managed administration of network-related systems and servers to ensure availability of services to authorized users. Consulted with new clients, prepared and submitted proposals. Handled server and network installations and configuration, managed infrastructure projects.

Best Buy 2006 – 2007
Operations Tech
Handled setting up of SoHo networks, performed Data Recovery and Desktop/Laptop Repair. Rewired store network to handle 30 additional units and reduced turnaround time to clients.

U.S. Navy U.S.S. Carl Vinson CVN 70 2001 – 2005
Interior Communications
Handled maintenance of Smart Ship computer system and AT&T phone system integrated with Verizon Spectra link Cellular system. Ensured ships security systems are functioning properly. Conducted repair on Fiber Optics and handled ordering of parts for I.C. shop. Checked and monitored daily trouble call log. Assigned work detail for current issues. Maintained Ship security including Biometrics, Pressure plates, Door switches, Airflow monitors and Motion sensors. Maintained redundancy for Smart Ship System and ensured all connection on fiber is reliable. Monitored outgoing information, both outbound traffic and voice conversations. Ordered parts to Mil-Spec and maintained inventory of equipment.

EDUCATION AND CREDENTIALS

Diploma in Networking and Infrastructure, expected completion-2/2013
Herzing University

Computer Science, 12/2000
Jacksonville University

CERTIFICATIONS

MCITP, CCNA, A+, completion date: 2/2013 | Rockwell Automation | Spectra Link | Navel Electrical Core | Navel Interior Communications | Certified Fiber Optics: exp.11/2007

TECHNICAL SKILLS

Applications: Business Works, Goldmine, Peachtree, QuickBooks, Kaspersky Corp, Norton Ghost,
Microsoft Visio, PCAnywhere, Team viewer, Microsoft Office.
Systems: Windows Server 2008, Windows Server2003, Windows XP, Windows W7, HyperV.

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