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The sample below is for a Information Technology Customer Service CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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INFORMATION TECHNOLOGY CUSTOMER SERVICE

Ambitious, articulate and analytical Customer Service Professional with broad based project management, IT Support and Service initiatives. Eager to contribute advanced technical ability, research and analysis and deep understanding of emerging technology platforms toward optimizing the goals of a progressive employer in an IT Customer Service role. Reputation as a highly qualified problem-solver and “go to” professional process improvement and escalated customer issues with the ability to prioritize assignments and provide leadership for professionals across all business units.

Core Competencies
Business Development • Sales & Marketing • Customer Service/Support • Market Trends • Staff Development Communications • Customer Relations • Profit/Volume Growth • Research/Analysis • Account Development

CAREER SKILLS AND HIGHLIGHTS

• Broad based and transferable customer service/support skills providing customized exercise prescriptions for varying age and skill levels for men and women that include, stroke victims, amputees, college bound athletes, cyclists, triathlon competitors, marathon runners, senior citizens, novice weight lifters and individuals seeking weight loss success.
• Knowledge of most IT related software/hardware, capable of providing key sales of PC’s and peripherals and demonstrate all features of hardware/software related merchandise.
• Promoted to Sales Director within 6 months of joining the company, and exceeded all targeted sales goals.
• Sales leader that focused on sales staff development and product knowledge for 50 Sales Representatives that boosted revenue and contributed to repeat business and ongoing customer loyalty.
• Designed, published and sold football magazine raising more than $200K from community business that purchased needed equipment and uniforms for more than 1,100 high school athletes in a volunteer effort.

PROFESSIONAL EXPERIENCE
Personal Training/Consulting, Wake Forest • NC 1981 – Present
Personal Trainer/Customer Service

Cafe Caturra, Raleigh • NC 2010 – 2011
Restaurant Manager/Catering Director

Mary Kay Cosmetics, Raleigh • NC 1993 – 1998
Sales Director

Hudson Engineering, Campbell Hall • NY 1986 – 1989
Civil Engineer

United States Army, Germany and Fort Stewart • GA 1981 – 1986
Army Officer

EDUCATION & CREDENTIALS
BS, Engineering
United States Military Academy, West Point • NY

Certifications:
National Strength and Conditioning Association-Certified Strength and Conditioning Specialist
Aerobics & Fitness Association of America-Group Fitness
Aerobics & Fitness Association of America-Personal Trainer
Interactive Fitness Trainers of America-Cycle
American Heart Association Basic Life Support for Health Care Providers
American Red Cross CPR and AED
American Red Cross First Aid Certification

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