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The sample below is for a Insurance Management Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Insurance Management Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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Results-focused and accomplished professional with extensive experience in managing property, commercial and liability claims and quality assurance, utilizing appropriate methods and a flexible interpersonal style to investigate, evaluate, negotiate and settle assigned claims. Effectively manage multiple, high-priority projects and take pride in providing exemplary customer service. A proven leader with documented success in progressively dynamic and challenging positions, with working knowledge of the principles and techniques of effective supervision and training. Proactive with excellent interpersonal and communication skills, experienced in working with different personalities including clients and vendors as well as working on own initiative.

Core Competencies
Organizational Leadership • Account Management • Client Relations • Needs Assessment • AARP Cycle Time Review • Sales & Marketing • Strategic Planning • Negotiations & Presentations • HR & Administration


HARTFORD INSURANCE • Phoenix, AZ 10/1998 – Present
Inside Property Team Leader, 10/2005 – Present
Spearhead a team composed of six Inside Claim Representatives that are working remotely. Perform monthly AARP cycle time review, and support recruitment and hiring process, as well as staff development.
Key Highlights:
• Developed and implemented Reward and Recognition Program for Property in 2006
• Key member of the Operational Excellence Team
• President of 2006-2007 Employee Club

Fast Track Team Leader, 03/2000 – 10/2005
Led a team of 6-8 handlers, which handled auto physical damage claims. Managed screening, recruiting, and interviewing for entry level claims processor position during career fairs and interviews
Key Highlights:
• Served as AIC Course Instructor
• Involved on Six Sigma Project and helped develop the role of the Rental Coordinator.
• Initiated and launched the online program for Hertz Rent-a-Car
• Implemented “operation teamwork” program, enabling desk management through utilization of teamwork

Auto Claims Representative, 10/1998 – 03/2000
Handled assessment and settlement of bodily injury claims and through analysis and negotiation of data.

Claims Specialist Colonial Penn Insurance • Phoenix, AZ 03/1992 – 07/1998
Auto Claims Processor Sentry Insurance • Scottsdale, AZ 07/1998 – 10/1998


Society of Claim Law Associates (SCLA), currently pursuing

Bachelor of Science in Global Business Administration (Emphasis in Human Resource Management)
Arizona State University – Metro Phoenix, AZ

Completed Academic Instructor Course (AIC) Online

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