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The sample below is for a IT and Software Configuration Management Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a IT and Software Configuration Management Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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IT / SOFTWARE CONFIGURATION MANAGEMENT

Highly experienced, knowledgeable, and results-focused IT Management professional with a proven track record in managing IT infrastructure operations on a large scale and software installation/configuration oversight. Experienced leader recognized for building strong client and customer relationships while leveraging excellent customer-centric service and support that exceeds company goals. Respected Technology manager with extensive experience in Build and Deployment automation, batch scripting, adept at global deployment of most software related builds utilizing continuous integration tools.
• Extensive training provided to developers, QA and SCM teams on best practices and all new features of VM tools and Bug Tracking Tools.
• Provide expertise on cross-platforms (Windows-Unix/Linux) with ClearCase, Perforce, Subversion and CVS, and creating production release plans, driving release plan meetings with various service and support teams.
• Adept at setting up code baselines, branching, merging with the Version Management tools to meet project and business objectives.

Core Competencies
Software Configuration • Release Management • Quality Assurance • IBM Rational ClearCase • Perforce • TFS Subversion • CVS/VSS • IBM Rational ClearQuest • Jira • Hudson • CruiseControl • Ant • Maven • Visual Studio Unix/Linux/Windows • SCM Processes SCM Process • Version Management Tools • Bug Tracking Tools
Microsoft Team Foundation Server (TFS) • Code Baselines • Build/Deployment Automation • Perl/Shell
Agile Methodologies • Production Release Plans •

PROFESSIONAL EXPERIENCE
Intuit Inc., (Payment Solutions Division), Woodland Hills • CA 2010 – Present
SCM Engineer
Oversight of project builds and deployment to various environments that include Production, using Perforce, Subversion, CVS and VSS as version management tools. Collaborated with various divisions to build new datacenter, installing applications servers, deployed and configured server applications, and assisted in migration and cutover to new location. Develop Java applications builds using Ant and Maven, and Microsoft dot net projects builds and deployments to QA, UAT, Performance, Staging and Production environments. Provided expertise in the build of second datacenter for Disaster Recovery at different location from primary datacenter, and setup hardware/software of this nonproduction environment. Configured Hudson as continuous integration tool and automated builds and deployments to various environments. Developed Perforce branches for parallel development, and merged them to main/trunk before project went live. Close collaboration with Oracle and SQL DBAs to strategically coordinate DBCR deployment during Production releases. Host Change Control meetings receiving approvals from all stakeholders, business, QA, DBA, Production Operations etc.
Key Highlights:
• Developed and implemented 24/7 on call production support for any reported major issues, and assisted in troubleshooting issues to assist QA teams on nonproduction and production environments during QA validations.
• Developed and implemented standard Engineering Change Notice (ECN) document for developers that assist in emergency deployment instructions.
GMO Investment Services, Boston • MA 2008 – 2010
Build & Release Engineer / SCM Engineer
Provided complete oversight for all software builds and deployment onto various environments, versioned the source code, released binary files, developed and implemented labels on source and release files. Utilized Perl scripting for implementation of pre and post operation triggers. Developed and integrated views for streams and removal of stale and stranded views. Assisted in Websphere and Tomcat Apache application server administration developed a TFS work environment by installing TFS 2008 on the production hardware, and installed TFS Power Tools to monitor system’s health. Key documentation of SCM process/procedures of company and recommended changes. Developed CM process for installation and verification of Builds after deployment. Performed “Sanity Testing” to verify correct build deployment. Created MSI packages using packaging tools like InstallShield and InstallAnywhere, and ran smoke tests and reported discovered issues to software team leads for immediate resolution. Scheduled Release schedules by identifying Testing Environment and confirming current Code Level.
Key Highlights:
• Ensured complete success of Project Release from beginning to end perspective and documented Release Notes that described all useful release information, software versions, implemented changes to current release, defects fixed, and labels applied.
• Successfully trained QA and UAT teams and documented software installation instructions for various environments.
Magellan Navigation Inc., Los Angeles • CA 2007 – 2008
Software Build & Release Engineer / SCM Engineer
Provided experience and development initiatives for VOB Repositories, and maintained VOB, License, Registry and View servers. Developed branches for parallel development and performing merges, and implemented pre and post operations triggers. Managed multisite ClearCase, and trained and assisted users on ClearCase operations. Opened PMR (Problem Management Record) with IBM Rational ClearCase support team and collaborated to resolve major issues. Trained users and team members on VM tool best practices, and developed Replica VOBs at remote sites to observe sync operations. Assisted in migration plan, Base ClearCase to UCM and installed ClearCase on various servers and user systems. Active role member of consumer ClearCase, ClearQuest, RequisitePro, Klocwork and Build support groups. Restored backups and obtained old VOBs available upon requests. Implemented new business rules and processes of workflow using ClearQuest, developed Defects, Tasks and Build record types based on business requirements that eased workflow and find status of records.
Key Highlights:
• Developed schema design and changes to implement the new business requirements, scheduled and performed periodic backup and restore of user database. Developed high quality release that consists of OS, Shell, Navigator executables and Map files.
• Calculated checksum of released binary files and transferred files to third-party vendors (Hardware suppliers) via FTP. Developed software upgrade wizards for the GPS units and provided insight into GPS software and Map update project.
Walmart.com, San Francisco • CA 2007
Build/Release Engineer
Developed built and deployed Java applications onto various platforms. As CVS administrator, developed tags, branches and branch merges, and oversaw Code and Stage Freeze. Performed Live Release assistance of walmart.com Website, assisted in 24/7 on call for emergencies, built, and installed requests. Used automated scripts for application build and deployment, used Ant as the build tool, and used Unix Cron jobs for Automation of build and deployment projects. Used MRT (Mighty Release Tool) to monitor and maintain the EBFs’ status. Developed guide for manual build/deployment process, backup process if automated scripts failed.
AT&T, White Plains • NY 2006 – 2007
SCM Engineer
Developed and implemented SCM Audit Plan and spearheaded SCM Audit. Installed Smart CVS Professional and imported projects, and generated useful reports for SCM verification and Audit process and identified all differences in configuration items utilizing Smart CVS. Strategically wrote Scripts that automated process of consolidating appropriate APIs for each Release. Used Eclipse to connect to Central CVS repository and SVN Repository server. Created system test / performance test environments and maintained environment upgrades. Played active role in preparing documents like SCM New User guides and SCM verification. Prepared Migration logs for every release and maintained data accuracy, and planned release scheduled, confirming current code levels. Maintained Defect Fix Deployments and documented the deployed files in the appropriate Environment Migration log. Oversaw all offshore team workflow processes and trained on CVS.
Toyota Motor Sales, Torrance • CA 2005 – 2006
CM Engineer
Managed all facets of source code, software builds, software versioning, and defect tracking on all software maintenance tasks and projects. Implemented UCM solution for Unity Project and maintained release plan, managed release content, communicated release status and analyzed functional and technical dependencies among projects and maintenance of releases. Trained new CM team members and developers on best practices and new features of CCRC and UCM.
Ameriquest Mortgage, Orange • CA 2004 – 2005
SCM Engineer
Implemented CCRC (ClearCase Remote client) for remote users, and provided successful coordination of offshore team located in India. Based on project requests, developed and deployed builds to various environments. Maintained Dev/QA application environments that ensured all business rules, print logic and compliance issues were well managed and documented prior to pushing to production.
Agile Software Corp., City • CA 2003 – 2004
SCM Engineer
Involved in both manual and automated testing of applications after analyzing business requirements, functional specifications and documents for testing. Automation preformed using Mercury Tools, and assisted in documenting test plans and cases. Developed robust applications by Quick Test Pro, and developed TSl scripts per test plan requirements. Designed, developed and executed automation scripts (load/regression) using Quick Test Pro. Provided inputs to encompass better usability and functional features that were approved by User Center Design group. Close collaboration with Automation team to automate use cases and to integrate scripts with nightly build.
Vern Fonk Insurance, City • IL 2001 – 2003
Software QA Engineer
Provided quality assurance analysis and testing of insurance information systems, and attended test case review meetings and walk through. Developed and executed test and use cases and test scripts manually and used automation tools, Test Director and QTP. Recorded LoadRunner user scripts, implemented parameterization manually, and by data driven wizards in Virtual User Generator. Designed scenarios and used LoadRunner Controller to monitor all users in scenario from single workstation. Performed load/stress testing using rendezvous points and recorded transactions in LoadRunner that pinpointed potential problem areas and bottlenecks. Test results were analyzed and suitable resolutions were suggested. Wrote SQL queries to test the data from Oracle Database, and reported defects using Test director. Collaborated with Web Administrator, Database Administrator and Network Engineer to successfully solve performance issues.

EDUCATION AND CREDENTIALS

Masters in Computer Engineering
University Name, City • ST

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