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IT QUALITY ASSURANCE

Experienced and highly trained IT Quality Assurance and SAP implementation professional with more than 9 years experience in providing SAP FI/CO support, quality adherence, testing and design as a knowledgeable IM Lead and Project Manager. Develop documentation and provide user training that drives brand growth and improves sales. Consistently drives best practices and provides key analyzation requirements that allow for QA efficiencies. Seek a position where strong experience in gap analysis, data mapping, testing and metrics reporting are held at a premium for a world-class organization poised for growth.
Core Competencies
Defect Tracking • Business Blueprint • Unit/Integration Testing • (SDLC)/QA Processes • Gap Analysis
Fostered Internal Relations • ADOBE Workflow Applications • Process Streamlining • Customer Relations
Training, Documentation and Production Support • Communications • Leadership • Mentoring • LYNX Platform

PROFESSIONAL EXPERIENCE
Johnson and Johnson, New Brunswick • NJ 2010 – Present
IM Lead
Serve as IT functional lead as part of the service management team focused on daily LYNX production support tickets. Successfully rolled out the LYNX Platform to Faze Italy with the understanding of challenging statutory requirements. Implemented new MRCs, LEs and consolidated MRCs following business requirements for new acquisitions on LYNX platform. Developed new functionalities, reports that enhanced global intercompany and ADOBE workflow applications and aided business in reducing non value-added work. Travel savvy making frequent site visits to the Service Center to foster strong relationships with business users that assisted in identification of issues and possibility for future enhancements. Significantly reduced fixed asset Help Desk tickets by assisting business with key identification of errors. Implemented standard solution overriding current customized solution that saved on project costs. Close collaborative efforts with cross-functional teams to assess application impacts and implement bug fixes and needed enhancements.
Key Highlights:
• Ability to analyze and comprehend client problems develops successful action plans, and successfully completed projects within budget and Project time lines.
• Strong understanding of Software development life cycle (SDLC)/QA processes and requirements analysis that include testing, defect tracking, test results and metrics reporting.
Johnson and Johnson, Bridgewater • NJ 2007 – 2010
SAP Functional Consultant
Gathered and analyzed high-level business requirements for the global currency revaluation solution across the LYNX financial platform. Developed proof of concept of solution and open item management functionality and presented to stakeholders. Designed and implemented VAT enhancements for existing intercompany global solution and identified process gaps and proposed sustainable solutions. Close collaborative efforts with the onsite developer to unit test the Intercompany VAT solution and effectively resolved issues. Close coordination with business during UAT phase and resolved pending Help Desk level 2 & 3 tickets partnering with production support team and offshore development team. During ACEE Project part of FICO team collaborative effort working on the Record to Report (R2R) project that rolled out SAP financials platform (LYNX) to seven JNJ affiliates. Configured VAT for Mexico company code per user required GL postings.
Key Highlights:
• Converted legacy assets for all the affiliates including one company that merged with a company already converted and converted assets for a non-U.S. company.
• Active team member of Web-based intercompany (IC) global solution (WINGS) used by all JNJ affiliates worldwide for non-stock related IC charges.
• Partnered with ABAP team to build custom reports for reconciliation of interfaces.
• Trained end users and developed user-training material for all the processes of the WINGS project.

ConAgra Foods Inc., Omaha • NE 2006 – 2007
SAP Functional Consultant
Identified business objectives for company integration, developed blueprint of business requirements, developed testing, cutover, reporting, training and go live support and analyzed the gap, wrote functional specs and configured and tested using ASAP methodologies. Transported data from legacy system to SAP R/3 with LSMW and configured company codes and tolerance groups. Team collaboration for implementing of FI/CO applications and final preparation for go-live Project phase focused on end user requirements.
Key Highlights:
• Supported AP/AR and integration points with SD and MM modules, posted implementation problems resolutions and additional IMG configuration, collaborating with MM and SD teams to configure automatic account assignments and define customer and vendor groups.

Millennium Chemicals Inc, Hunt Valley • MD 2005 – 2006
SAP Functional Consultant
Collaborated with process team in gathering system requirements and developing Business Blue Print, mapped current business process to SAP business process, identified GAPS and recommended viable workarounds. Setup multiple end user Scenarios and Unit Tested, developed cutover plan for Go -Live, and facilitated end user training.
Key Highlight:
• Provided post Go Live support assisting end users in the daily transactions and closely monitored system performance.

Seminis, Oxnard • CA 2004 – 2005
Junior SAP Functional Consultant
Assisted in various SAP R/3 4.6c projects that included configuration of settings for intercompany transactions, foreign currencies and translation rates. Created tolerance groups, configured payment program that created bank account G/L structure, company code payment methods and payment. Configured for Cost Center accounting and data conversion and mapping functions. Effectively troubleshot issues during integration testing phase.

ADDITIONAL EXPERIENCE
(Details available upon request)

QA Analyst – ACS, Atlanta, GA
QA Analyst – Fleet Card Services, Horsham, PA

EDUCATION AND CREDENTIALS

BS, Engineering
University Name, City • ST

Received 4 ENCORE Awards
Technical Proficiencies:
Operating Systems: UNIX, Windows 95/98, NT/2000/XP/Vista/7
Software: SQL, Java, HTML, C, MatLab
RDBMS: MS SQL Server 2000, 2003
Packages: MS Office Suite
SAP R/3 Tools: SAP-FICO, SAP-SD, SAP-MM, Report Painter, Report Writer
Other SAP: SAP BPC

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