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The sample below is for a IT Support Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a IT Support Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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IT SUPPORT

Highly dependable, determined and dynamic professional with extensive experience in analysis, design, development, testing, and implementation of various applications. Proficient in computer hardware, software and other peripherals with updated knowledge in current technologies in networks and servers, equipment, and other cutting-edge applications. Highly reliable and detail-oriented professional with excellent project management skills with strong ability to effectively multi-task several complex assignments with tight deadlines. Proactive and efficient with an extensive track record in evaluating and devising comprehensive solutions and proven ability to work effectively in busy environments with positive results.

Core Competencies
Project Coordination • Software & Hardware Support • Systems Administration & Analysis
• Quality Assurance & Product Testing • Technical Support & Troubleshooting • Customer Service

PROFESSIONAL EXPERIENCE

Faurecia Automotive 01/2009 – 09/ 2010
IDPS Engineer
Developed and modified station methods in compliance with production engineering requirements. Managed updates to process methods, data collection and transmission to MBUSI.
• Handed in sequence production system, and maintained process flow for production and shipping systems.

Inteva Products, Cottondale, AL 01/2009 – 09/2010
Systems Administrator | Contractor
Managed Man-IT production system; and maintained servers including server file system cleanup and weekly database maintenance

EDS (HP Company), Cottondale, AL 09/2007 – 01/2009
Manufacturing IT Support
Carried out workstation hardware and software support. Performed general helpdesk functions involving email and phone issues, password, and username resolution with Active Directory.

AVI Staffing, Cottondale, AL 02/2007 – 09/2007
Manufacturing IT Support
Facilitated IT support in the manufacturing and office areas. Maintained workstation hardware and software, and servers. Conducted servers file system clean up and database maintenance.

PASS Inc, Birmingham, AL 01/2006 – 02/2007
IT Shop Floor Support
Set-up network printers, print servers, data converters, and PDAs. Conducted troubleshooting and repair of HMI, PLUS client, Symbol products, Lexmark printers, MicroScan scanners, and VMS boards.

API Digital Inc, Huntsville, AL 04/2004 – 01/2006
Customer & Systems Support
Functioned as tier 2 technical support, as on-call technician, and as supervisor to tier 1 technicians. Responded to customer emails, configured DSL modem and routers, and trained tier 1 technicians.

EDUCATION & CREDENTIALS

Majored in Electrical and Computer Engineering; University of Alabama
Majored in Management Information Systems; University of Alabama in Huntsville
Advanced Diploma, 05/1999; Tuscaloosa Christian School – Tuscaloosa, AL

TECHNICAL SKILLS
Windows NT, 3.1, 95, 98, 2000, ME, XP, Vista, Windows 7; Server 2000, Server 2003, SQL Server 2005
HTML, DNS, Norton Ghost; VMware, Active Directory, Backup Exec, Insequence MES

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