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The sample below is for Lead Field Tech Resume Sample. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Lead Field Tech Resume Sample should properly be created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. A professional resume writing service can significantly increase your changes of securing employment in a quick time manner.

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ENGINEERING TECHNICIAN

Dynamic and results-oriented Electrician with solid and diverse experience in the installation and maintenance of all facets of the cable and telephone industry. Highly reliable with profound technical knowledge, diagnostics, troubleshooting, problem analysis and problem-solving skills adept at engaging requirements while designing solutions based on strong technical expertise and experience. Accountable and detail oriented professional with the ability to be productive and focused in pressure filled situations and effectively complete complex assignments within tight deadlines. Possess excellent problem solving skills adept at implementing quick and accurate decision-making. Innovative and reliable individual with proven ability to achieve organizational goals while displaying effective multi-tasking and time management skills. Enthusiastic individual and an excellent communicator recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels.

Core Competencies
Engineering Technician • Organizational Leadership • Project Management • Repair & Maintenance
Testing & Troubleshooting • Staff Training & Development • Team Management • Safety Regulation Compliance

PROFESSIONAL EXPERIENCE

Time Warner Cable, Minneapolis • MN 3/2002 – 10/2003
Lead Field Tech
Handled installation and repair of all residential and commercial cable and internet. Ensured all installations and repairs are done as scheduled. Performed troubleshooting and fixed all difficult cable and internet interruptions. Handled outside customer service. Managed customer complaints and concerns, ensured all issues are resolved with best possible solutions for both the customer and the company. Handled and supported multi-complex buildings and MDX systems. Performed daily route installation and map directions. Ensured compliance to all downtown work zones policies and easement guidelines. Handled troubleshooting of difficult problems at night, resolved issues in a timely manner to ensure customer satisfaction.

Virgin Islands Telephone Corp., St. Thomas USVI, U.S. Virgin Islands 1990 – 1994
I/R Field Technician
Planted and grounded telephone poles, installed strands, wires, and cable, performed, and completed underground burial. Ensured compliance to all OSHA policies and local and federal regulations. Handled splicing of cables into mainframe and connecting to Central Office. Established cut-overs for areas experiencing outages and conducted follow up with correspondence to the Central Office. Handled various government emergencies. Handled troubleshooting and servicing on ATMs and equipments from DTE or DCE. Handled installations and repair to residential and commercial telephones and fiber optics line. Ensured fast and courteous service are provided at all times.
KeyHighlight:
• Successfully provided temporary telephone service for former presidents George Bush Sr. and William J. Clinton.

Hurricane Recovery Supervisor 1994 – 1995
Provided training and supervised over thirty recruits from various companies during emergency procedures to restore service to ten thousand telephone lines. Managed and dispatched crews to high-priority areas. Handled various emergency assignments and performed weekly overnight projects. Assisted engineers in creating and editing blueprints. Developed accelerated training programs for unskilled technicians.

I/R Field Supervisor 1995 – 1996
Managed and oversaw daily operation of installation and repair team. Handled work order dispatch in line with priority. Submitted overtime requests for uncompleted orders. Investigated customer complaints and provided necessary actions. Delegated special assignments for high-priority, non-completed work orders.

Assistant I/R Manager, West Plant 1996 – 1997
Managed three field supervisors and nine I/R technicians. Assigned field investigations for quality and control. Conducted follow up on customer complaints. Prepared and completed employee productivity reports and job histories. Conducted weekly staff meetings, coordinated upcoming changes within the organization. Enforced discipline to employees. Scheduled training for all new I/R technicians. Maintained team morale and handled sensitive cultural issues among employees.

EDUCATION AND CREDENTIALS

Degree Title, Year Graduated
University Name, State

CERTIFICATIONS

Journeyman Certification

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