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The sample below is for a Logistics and Transportation Management Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Logistics and Transportation Management Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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LOGISTICS/TRANSPORTATION MANAGEMENT

Innovative, creative with entrepreneurial expertise with more than 14 years providing strategic Logistics, Transportation and Operational direction with a proven track record in establishing superior logistics/transportation and developing niche markets that expand operations while driving brand growth and improving sales. Experienced leader recognized for building strong client and customer relationships while leveraging superior negotiating skills to achieve logistics and best in class Customer Service success. Respected business manager with extensive experience in Logistics/Transportation, adept at identifying emerging trends and additional market opportunities.

Core Competencies

Niche Market Penetration • Client Acquisition/Retention • Customer Service/Support/Satisfaction
Business Development • Sales/Marketing • Operational Oversight • Vendor Relations • Market Trends
Negotiation • Delivery/Setup Design • Team Leadership • Communications • Budget Development & Adherence Business Analysis • Account Development • Process Streamlining • Customer Relations • Profit/Volume Growth

PROFESSIONAL EXPERIENCE
Sabinco Solutions LLC , Columbia • MD 2010 – Present
Director of Operations/Partner
Partnered with 2 other stakeholders to begin the Logistics/Transportation division of Sabinco Solutions LLC. Focused on building business market expansion and brand recognition as well as focused on niche market strategies that further revenue growth that focused on last-mile home delivery unique to the transportation’s industry. Implemented the next day routing function that allows for efficiency, cost containment and productivity enhancements. Employed the service of in-home or office setup of delivered goods that revolutionized the transportation industry and allowed for greater revenue stream, repeat business and continued customer loyalty.
The Home Delivery Group (HDG), Largo • MD 2006 – 2010
Regional Operations Manager
Recruited as Regional Operations Manager for MD, D.C., VA and WV and successfully opened HDG’s first location in Largo, MD. Developed and implemented key policy initiatives for Company for Home Delivery directly from industry leader Lowes, delivering all major retail appliances. Aggressively built HDG’s regional operation from 5 trucks to 72 trucks in a 4-year time frame with gross sales surpassing $11MM per year.
Cory Home Delivery Service, City • MD 2000 – 2006
Senior Delivery Coordinator
Oversaw all aspects of quality and effective delivery standards, account acquisition and oversight, and operations oversight for more than $5MM in annual delivery sales and maintained 24% profit margin.. Developed first key accounts with Best Buy that utilized 4 trucks 6 days each week and grossed up to $1MM annually, and first month’s operations boasted a 15% profit margin. Performed quality service and support that garnered 50% increase in volume over competitors located on the same dock. Rated top 3 in delivery and setup among all major Best Buy locations. Successfully maintained 97% completion rate and 98% on-time delivery and requested to provide logistics at satellite facility in New Hampshire. Grew business to 7-day weekly operation specialized in New Day Delivery, Pick Your Own Timeframe, and Same Day Deliveries while maintaining high levels of service and customer satisfaction noted on Loyalty Survey, Completion Rate and On-time delivery data.
Focused on development of training programs that increased contractor performance, increased loyalty scores to 68% on average while maintaining 24% profit that included specialty service routing.

Successful focus that grew and developed staff to provide higher levels of service, and allowed for advancement to logistics management in various locations. Successfully decreased truck and accident expense and reduced the frequency and severity of same by implementing safety seminars and bonus programs for current business of more than 115K stops per year and m ore than 1.3M miles driven. Results-focused operations resulted in acquiring additional business accounts in New Hampshire, the Tide Water Area, New Orleans, Minnesota and the state of Florida.
Merchants Home Delivery Service, Inc. /Exel Direct, Columbia • MD 1997 – 2000
SLS Account Executive
Began as Management Trainee and quickly promoted to Delivery Supervisor than on to Assistant Account Executive, learning all aspects of contractor logistics and transportation. Began training to learn dispatch, in-home damage claims, cargo damage and maintaining DOT requirements and logs. Transferred to Circuit City Distribution Center and assisted in relocation of center from Columbia to Brandywine, MD. Implemented new policies/procedures for opening/closing shifts that boosted efficiency enhancements at current location. Transferred back to Gaithersburg and assisted in 2 additional relocations to new distribution center in Columbia, MD boasting zero turnovers, and promoted to Assistant Account Executive with oversight for current account and daily operations. Promoted again to Account Executive and aggressively worked toward successful turn of profit for existing location. Developed new pay structure for current delivery drivers that kept costs under control during tough economic environment. Managed all aspects of Contractor Compliance, Merchant/Exel Client standards and focused on fostering strategic Client relations. Recruited and developed all contractors and provided structured earnings and support while focused on DOT compliance. Oversaw all aspects of Aged Trial Balance, forecasting and expense controls, open contractor vouchers and income statements for overall divisional fiscal health.

EDUCATION AND CREDENTIALS

BS, Transportation & Logistics • BS, Marketing – 1997
University of Maryland, College Park • MD

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