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The sample below is for a Medical Office Administration Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Medical Office Administration Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Medical Office Administration

Medical Collection…….Self-Pay…….Patient Representative for Collections
Dependable, detail-oriented and knowledgeable Medical Billing and Administrative professional with a track record of stellar customer support with strong communications expertise. Eager to contribute advanced communications, detailed medical billing, collections, and problem solving skills toward optimizing the goals of a progressive employer in a Hospital or Clinical Administrative role. Demonstrate strong client communications skills, excellent at building customer-centric rapport and demonstrating stellar billing, and office administration initiatives. Proficient in MS Office Suite and QuickBooks.

CORE STRENGTHS

 Customer Service
 Medical/Invoice/Billing
 Collections
 Conflict Resolution
 Office Management
 Coverage/Benefits
 AHCCCS program
 Licensed Tax Preparer
 Client Relations
 AP/AR
PROFESSIONAL EXPERIENCE
Medical Collections – Omni Flight/Native American Air Ambulance, Mesa, AZ 2008-Present
 Provide Office Management support and medical collections initiatives for Air Ambulance service.
 Oversee all private pay collections, and recommend adjustments as needed and/or send accounts to collection agency.
 Verify all insurance is up to date, research auto accident insurance policies are in force, and verify all AHCCCS and Medicaid insurance.
 Contact hospitals to acquire updated patient information, and Crime Victim Programs to assess if patient qualifies for program; work with Trans Union and Accurint programs to verify ability to pay invoices.
Hospital Medical Collections – Mesa General Hospital /Mountain Vista Hospital, Mesa, AZ 2007-2008
 Utilized access to AHCCCS account to ensure all payments was accurate or needed adjustments, and wrote appeals as needed.
 Discussed patient commercial accounts and made recommendation on outstanding balance payment options.
Medical Collections (temp) – Rancho Mirage Endoscopy Center, Rancho Mirage, CA
 Brought in as short-term temporary help to assist in review the payments verifying payment matched the payment contract.
Tax Preparation – Jackson Hewitt, Palm Desert, CA 2005-2006
 Certified, Licensed and Bonded to prepare Tax Returns in the State of CA.
 Assisted all clients in personal and business tax preparations with knowledge of all state and federal laws governing tax collection processes.
Retail Merchandiser – Hallmark Inc., AZ 2004-2005
 Provided customer service and support regarding product inventory knowledge, assistance and pricing.
 Set and stocked shelves with product and utilized merchandising knowledge to display new products and slow moving items, and performed spot audits using a palm held device.

Account Receivable – Aljion Finance, Mesa, AZ 2004
 Provided detailed Accounts Receivable support to busy finance office, assisted clients in filling out loan forms, and verified all identification for loan processing.
Account Receivable – East Valley OB/GYN, Mesa, AZ 2002-2004
 Assisted in review of appointment schedules to accurately set patient doctor visits and note if any balance was due.
 Introduced procedure of reviewing statements before being sent out to clients that verified accurate accounting, and verified if accounts were up to date on payments per contract.
Assisted self-pay patients in payment arrangements, and wrote appeal letters to insurance companies for proper payment.

Office Manager – Associated Urologist, Phoenix, AZ 2002
 Oversaw all front office scheduling, patient payments and invoicing, AP/AR, banking functions, and hospital scheduling.
 Provided patient-centric support initiatives, answering all billing questions, providing over the phone scheduling and inquiry resolution.
Account Receivable/Payable – Arizona Allergy Associate, Tempe, AZ 1998-2001
 Spearheaded new procedures that kept scheduling easy and improved patient payment processes.
 Contacted insurance companies for account verification and insurance limits, and kept in constant communication with patients during peak statement and collection times.

Early Career:
Front Office Coordinator – Canyon Pediatric, Mesa, AZ 1997-1998
Account Receivable/Payable – Arizona Heart Associate, Phoenix, AZ 1995-1997

EDUCATION
Respiratory Technician – Biosystem Institute, Tempe, AZ
Nutritional Studies – Global College of Natural Medicine, CA

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