The sample below is for a Medical Office Administration Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Medical Office Administration Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.
Get Started Now!
Medical Office Administration
Medical Collection…….Self-Pay…….Patient Representative for Collections
Dependable, detail-oriented and knowledgeable Medical Billing and Administrative professional with a track record of stellar customer support with strong communications expertise. Eager to contribute advanced communications, detailed medical billing, collections, and problem solving skills toward optimizing the goals of a progressive employer in a Hospital or Clinical Administrative role. Demonstrate strong client communications skills, excellent at building customer-centric rapport and demonstrating stellar billing, and office administration initiatives. Proficient in MS Office Suite and QuickBooks.
Licensed Tax Preparer
Medical Collections – Omni Flight/Native American Air Ambulance, Mesa, AZ 2008-Present
Provide Office Management support and medical collections initiatives for Air Ambulance service.
Oversee all private pay collections, and recommend adjustments as needed and/or send accounts to collection agency.
Verify all insurance is up to date, research auto accident insurance policies are in force, and verify all AHCCCS and Medicaid insurance.
Contact hospitals to acquire updated patient information, and Crime Victim Programs to assess if patient qualifies for program; work with Trans Union and Accurint programs to verify ability to pay invoices.
Hospital Medical Collections – Mesa General Hospital /Mountain Vista Hospital, Mesa, AZ 2007-2008
Utilized access to AHCCCS account to ensure all payments was accurate or needed adjustments, and wrote appeals as needed.
Discussed patient commercial accounts and made recommendation on outstanding balance payment options.
Medical Collections (temp) – Rancho Mirage Endoscopy Center, Rancho Mirage, CA
Brought in as short-term temporary help to assist in review the payments verifying payment matched the payment contract.
Tax Preparation – Jackson Hewitt, Palm Desert, CA 2005-2006
Certified, Licensed and Bonded to prepare Tax Returns in the State of CA.
Assisted all clients in personal and business tax preparations with knowledge of all state and federal laws governing tax collection processes.
Retail Merchandiser – Hallmark Inc., AZ 2004-2005
Provided customer service and support regarding product inventory knowledge, assistance and pricing.
Set and stocked shelves with product and utilized merchandising knowledge to display new products and slow moving items, and performed spot audits using a palm held device.
Account Receivable – Aljion Finance, Mesa, AZ 2004
Provided detailed Accounts Receivable support to busy finance office, assisted clients in filling out loan forms, and verified all identification for loan processing.
Account Receivable – East Valley OB/GYN, Mesa, AZ 2002-2004
Assisted in review of appointment schedules to accurately set patient doctor visits and note if any balance was due.
Introduced procedure of reviewing statements before being sent out to clients that verified accurate accounting, and verified if accounts were up to date on payments per contract.
Assisted self-pay patients in payment arrangements, and wrote appeal letters to insurance companies for proper payment.
Office Manager – Associated Urologist, Phoenix, AZ 2002
Oversaw all front office scheduling, patient payments and invoicing, AP/AR, banking functions, and hospital scheduling.
Provided patient-centric support initiatives, answering all billing questions, providing over the phone scheduling and inquiry resolution.
Account Receivable/Payable – Arizona Allergy Associate, Tempe, AZ 1998-2001
Spearheaded new procedures that kept scheduling easy and improved patient payment processes.
Contacted insurance companies for account verification and insurance limits, and kept in constant communication with patients during peak statement and collection times.
Front Office Coordinator – Canyon Pediatric, Mesa, AZ 1997-1998
Account Receivable/Payable – Arizona Heart Associate, Phoenix, AZ 1995-1997
Respiratory Technician – Biosystem Institute, Tempe, AZ
Nutritional Studies – Global College of Natural Medicine, CA