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SALES/ACCOUNT MANAGEMENT

Accomplished and dynamic management professional, consistently recognized for effective operations and client relationship management and ability to develop sales and marketing strategies, delivering profitable solutions to attract and maintain accounts and customers, and propel company growth. A highly dedicated individual and a proven leader with documented success in progressively dynamic and challenging positions, skilled in the creation and implementation of strategic plans that generates increase in market share, sales and profitability. Self-motivated and efficient with a valuable track record in business development, project management and contract negotiation, with proven ability to work effectively in busy environments with positive results. Excellent analytical skills with keen attention to detail, ability to analyze situations, and research information to develop sound and ethical business solutions. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients.

Core Competencies

Account Management • Organizational Leadership • Sales & Marketing • Business Development • Team Management Negotiation & Representation Skills • Interdepartmental Collaboration • Client Relations Management
Project Management • Strategic Planning & Implementation • Customer Service • New Product Development

PROFESSIONAL EXPERIENCE

Americor Electronics 2009 – Present
National Account Manager
Designed and build custom power supplies and cable assemblies for commercial accounts, including Boeing and Northrop Grumman Corporations in collaboration with the Americor’s factory in China. Created COTS Military products and developed defense business in North America. Collaborated with Zero Ground to establish business for shielded flexible conduit product for military solutions. Coordinated with the engineering and procurement team regarding formal web com presentations to effectively communicate features and benefits of unique products. Ensured that all processes and procedures are completed, quality standards are met and projects are profitable.

O’Donnell South San Diego • CA 2006 – 2009
Sales Engineer
Collaborated with engineers and assisted in creating new design selection for strategic products. Coordinated with principals to penetrate and develop customer based on product line. Supported engineers in establishing needed business case to create new applications or products. Maintained continuous knowledge of project status in order to identify potential issues and opportunities within or related to the project.
KeyHighlights:
• Increased sales from $2 million to $40 million.
• Successfully generated $40 million in new business.

Memec Unique San Diego • CA 2004 – 2006
Area Account Manager
Assisted customers through product life cycle from design to distribution. Organized and facilitated supplier seminars to engineers to introduce new product. Managed supply chain requirements within key client base. Ensure clients’ demands are satisfied. Conducted review of activities to enhance the motivation and identify development potential to maximize profit and ensure client satisfaction. Ensured that client issues are dealt with in an efficient manner. Handled client communications, conflict resolution, and compliance on client deliverables and revenue.
KeyHighlight:
• Increased designs win revenue from $200k to $10 million.
Neumann Electronics San Diego • CA 2003 – 2004
Account Executive
Prospected new clients and generated future income by nurturing existing customer relationships. Developed new business opportunities and accounts. Introduced, sold and distributed passive electronic components to OEM client base. Managed and maintained existing accounts to encourage new and repeat business opportunity. Organized coordinated and facilitated meetings with electronic component engineers and manufacturing representatives to establish potential new products to meet customers’ new product requirements. Planned, developed and executed strategic plans to increase client base and ensure customer satisfaction. Monitored and resolved supply chain issues at client/supplier operations.

Carrier Support Group San Diego • CA 2002 – 2003
Strategic Accounts Manager
Established and maintained relationship with commercial accounts. Handled contract and agreement negotiations. Examined customer service function, assessed utilization trends and ensured compliance to service level agreements and contracts. Managed projects for enterprise customers. Coordinated the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectation. Spearheaded solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

XO Communications San Diego • CA 1999 – 2002
Senior Sales/Accounts Manager
Managed both new and existing sales and major accounts. Evaluated customer needs to create new design and opportunities. Created tools to generate data in a timely and efficient manner providing cost efficient solutions. Handled client communications, conflict resolution, and compliance on client deliverables and revenue. Handled client inquiries and concerns, ensured resolution is provided in a timely manner to ensure satisfaction. Reviews all major deliverables to ensure quality standards and client expectations are met.
KeyHighlight:
• Received Annual Top Sales Executive Award in 2001.

MCI/Worldcom San Diego • CA 1997 – 1999
Sales Account Executive
Handled sales of Local and Long distance telephone services, Data and Internet services. Prepared sales presentations for prospective clients and assisted in closing order. Developed and managed account plans for executives and promoted business solutions for same. Analyzed customer requirements and recommended solutions for various accounts. Administered value services for customers and ensured optimal level of customer services. Developed effective relationship with customers. Administered customer services for assign accounts and ensured customer satisfaction.

EDUCATION AND CREDENTIALS

BS in Psychology and Liberal Arts, 1989-1990
Point Loma Nazarene – San Diego, CA

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