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The sample below is for a Network Administration and Systems Support CV Resume Sample. This resume CV was written by a ResumeMyCareer professional CV resume writer, and demonstrates how a CV resume for an Executive Management CV Resume Sample should properly be created. Our Certified Professional CV Resume Writers can assist you in creating a professional document for the job or industry of your choice.

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Network Administration │ Systems Support

Business Analyst / Customer Service / Networks / MCSE Certified
Experienced, knowledgeable and dedicated Information Technology Professional with broad based experience in technology analysis, testing, network administration and customer-centric strategies resulting in improved efficiencies, higher quality client support, and increased functionality. Demonstrated expertise in driving technical service and support initiatives for operating systems and business software, while developing incident management, and problem resolutions. Seeking an IT Service and Support role with a progressive organization that values proven customer service and technical savvy.

CORE STRENGTHS

 Domain Administration
 Hardware Support
 Data Center

 VoIP/Telecom
 Fiber Optic Cabling
 Cisco Routers/Switches

 Software Training
 Project Management
 24/7 Support

PROFESSIONAL EXPERIENCE
FIS, City, ST 1999 to 2011
Computer Tech/Domain Administrator – (Year to Year)
 Maintained all infrastructure desktop hardware, printers, and peripherals.
 As domain administrator oversaw all support for business servers, network printers and domain users in a 200-user data center.
 Installed category 5e and fiber optic cabling, installed phone systems and collaborated with company’s telecom team during switch over to voice over IP system (VoIP).
Network Implementations/Engineering– (Year to Year)
 Implemented and engineered new networks for client base, setup and installation of new banking hardware and software, and network connectivity.
 Hands-on installation and configuration of Cisco Routers and Switches.
 Close collaboration with clients and continued to provide post installation network support.
 Managed support initiatives for more than 80 banks and branches with desktop and communication support.
 Collaborated with telecom companies in circuit connectivity issues, and provided walk through investigation and counseled on best technology goals and tactics.
Senior Business Analyst– (Year to Year)
 Provided onsite client training to bank personnel on corporate internet banking, and business intelligent software.
 Maintained SQL client databases located in Company datacenter, and provided on call 24/7 support for overnight datacenter processing on Company SQL servers.
 Installed and managed active directory domain for all client users accessing Web-based software for datacenter clients, and utilized IIS protocol for Web-based software, subject matter expert for all Business Intelligence software.
 Performed auditing domain access once a quarter and kept track of all users and licensing.

TRAINING / CERTIFICATION
Productivity Point Certification Schooling – 1999
MCP / MCSE / MCSA

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